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Campus Technology - Engage Your Campus and Assess Your Services

Campus Technology - Engage Your Campus and Assess Your Services


Where:
Four Points Sheraton Hotel and Conference Center
1125 Boston Providence Turnpike
Norwood, Massachusetts 
Directions

When: Monday, June 11, 2018
9:00am - 3:15pm
Note: Registration starts at 7:30am

Workshop Organizers: Gillian Bell & Stephanie Obodda both of Brown University

Registration Fee:
NERCOMP Member: $145
Non-Member: $290
Your fee includes unlimited am and pm breaks and lunch.

Event Overview
Every year, we offer more technology services.  Ensuring that our community knows what we have to offer is crucial. In this session we’ll discuss how to best market services - including using personal communication to make meaningful contact with campus constituents.  Through dynamic activities, we’ll learn how to use metrics to assess service progress and run low-cost user testing for online IT resources (like your IT department website or service catalog) to determine where potential changes can be made. 

Session Outcomes:
 
- Discovering your campus’s technology needs using persona development
 - How to market services via direct contact with users
 - How to improve and assess your services with low- or no- cost usability testing



Registration Cancellation Policy:
By clicking on the "Register Now" button, you are indicating a commitment to attend and will be held responsible for the registration fee. Your fee can be refunded if you notify us of a cancellation at least 8 days prior to the event via email to nercomp@nercomp.org.

Event Disclaimer:
NERCOMP reserves the right to use any photographs or other mechanical recordings taken at NERCOMP events in promotional materials. No mechanical recordings of any kind may be used at NERCOMP events without the prior written consent of NERCOMP organizers and presenters. The views and opinions expressed at NERCOMP events do not necessarily reflect those of NERCOMP, nor does NERCOMP make any representation regarding the information presented at NERCOMP events.

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