Provide functional and technical support for Oracle PeopleSoft, Oracle Fusion Cloud, and related third-party enterprise applications supporting administrative and academic operations across the College. Partner closely with functional offices including Admissions, Registrar, Advancement, and other campus departments to analyze business needs, design and implement solutions, develop enhancements and reporting capabilities, and improve operational workflows. Collaborate with campus stakeholders to identify opportunities for automation, improve service delivery, and bridge gaps between institutional processes and technology while recommending scalable, sustainable, and user-focused process improvements in support of the College’s mission and strategic goals.
5-8 years of experience minimum, 8-10 years of experience preferred
REQUIRED: Experience (5 years or more) with PeopleSoft Campus Solutions and PeopleTools, including Application Designer, Application Engine, and PS Query
REQUIRED: Strong SQL and relational database skills, including writing and troubleshooting stored procedures
REQUIRED: Ability to perform impact analysis, business process mapping, and requirements gathering across complex systems
REQUIRED: Experience developing and executing test plans, test cases, and functional/system validation activities
Preferred: Experience supporting higher education functional areas such as Registrar, Admissions, Financial Aid, Advancement, HR, Finance, or Faculty operations
Preferred: Experience supporting similar enterprise Student SaaS platforms like Workday, Oracle, CourseDog, Stellic or similar.
Preferred: Experience with Oracle Fusion, OTBI reporting.
Preferred: Understanding of enterprise application integration concepts, configuration vs. customization, and end-to-end workflow design
Strong analytical, troubleshooting, and critical thinking skills
Strong organizational and project coordination skills, including planning, implementation, and operational support
Demonstrated business analysis and process improvement experience within enterprise application environments
Ability to manage multiple priorities and work effectively in fast-paced operational environments
Strong written and verbal communication skills with the ability to collaborate effectively with both technical and non-technical stakeholders
Knowledge of FERPA, HIPAA, and data governance/security best practices
Ability to work independently while also contributing effectively within cross-functional teams
Fast learner with the ability to quickly adapt to new technologies, business processes, and institutional needs
Bachelor's Degree
Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.