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Academic Systems Manager--HYBRID

Posted: June 20, 2024
Description
Skills
Education
Company Description

The Academic Systems Manager leads the administration of courses within the Canvas Learning Management System (LMS). In this pivotal role, the Academic Systems Manager will oversee both outward and inward-facing tasks to ensure seamless operations and proper enrollment of faculty and students. Additionally, this position will work collaboratively with the Center for Learning and Teaching and be integrated with the Information Systems department to provide academic technology support and contribute to diversity and inclusion initiatives.

Significant Duties and Responsibilities--
Academic Technology Support:

*Course creations within the Canvas LMS.
*Facilitate user account creation for faculty and students.
*Manage faculty and student enrollments in courses.
*Implement and maintain automated student enrollments in courses.
*Oversee user account management within the LMS.
*Integrate third-party tools using the LTI standard.
*Develop custom reporting solutions using API endpoints.
*Support Champlain College Online's fully online asynchronous undergraduate and graduate programs.
*Handle all Canvas system administration-related requests including triage of Canvas support, teaching and Ed Tech-related tickets.

LMS Training and Faculty Professional Development Support:

*Provide expert support to faculty members for LMS course setup, gradebook. management, and troubleshooting, leveraging technology to enhance pedagogy.
*Support diversity and inclusion initiatives, experiential learning initiatives and provide support for workshops and related activities.
*Provide Canvas orientations and academic technology training.
*Assist faculty with course design and redesign to facilitate experiential learning opportunities.
*Conduct Gradebook and Syllabi Checks, and Accessibility Issues.
*Ensure gradebooks and syllabi comply with accessibility standards.

*Excellent written and verbal communication skills for effective interaction with clients and vendors.
*Expertise in Restful APIs, including accessing custom endpoints within the Canvas API.
*Familiarity with MS Office Suite (Excel and Word) and Google Sheets and Docs. Basic knowledge of VBA (Visual Basic for Applications).
*Proficient to advanced knowledge of markup (HTML, CSS) and scripting languages (Python, PHP, JavaScript, bash, etc.).
*Sound understanding of IS processes, email configuration, process design, implementation, and management, with a focus on creating step-by-step documentation.
*Strong time and project management skills.
*3-5 years of experience in system management/administration, with a particular focus on stakeholder engagement.
*Demonstrated experience in operating system management and troubleshooting.
*Proven project management skills with an emphasis on risk management.

Bachelor's degree in a relevant IT field or 5-7 years of equivalent experience.

Founded in 1878, Champlain College is a small, not-for-profit, private college in Burlington, Vermont, with additional campuses in Montreal, Canada, and Dublin, Ireland. Champlain offers a traditional undergraduate experience from its beautiful campus overlooking Lake Champlain and a broad portfolio of online degrees and certificates. The College is known for its distinctive and innovative approach to career-focused education so students can be, "Ready for Work. Ready for Life. Ready to Make a Difference." For the seventh year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" rankings, and was listed among The Princeton Review's "The Best 387 Colleges" in 2022. Champlain is also featured in the 2021 Fiske Guide to Colleges as one of the "best and most interesting schools" in the United States, Canada, and Great Britain and was recognized as a 2020 College of Distinction for its "Engagement, Teaching, Community, and Outcomes."

Description

The Academic Systems Manager leads the administration of courses within the Canvas Learning Management System (LMS). In this pivotal role, the Academic Systems Manager will oversee both outward and inward-facing tasks to ensure seamless operations and proper enrollment of faculty and students. Additionally, this position will work collaboratively with the Center for Learning and Teaching and be integrated with the Information Systems department to provide academic technology support and contribute to diversity and inclusion initiatives.

Significant Duties and Responsibilities--
Academic Technology Support:

*Course creations within the Canvas LMS.
*Facilitate user account creation for faculty and students.
*Manage faculty and student enrollments in courses.
*Implement and maintain automated student enrollments in courses.
*Oversee user account management within the LMS.
*Integrate third-party tools using the LTI standard.
*Develop custom reporting solutions using API endpoints.
*Support Champlain College Online's fully online asynchronous undergraduate and graduate programs.
*Handle all Canvas system administration-related requests including triage of Canvas support, teaching and Ed Tech-related tickets.

LMS Training and Faculty Professional Development Support:

*Provide expert support to faculty members for LMS course setup, gradebook. management, and troubleshooting, leveraging technology to enhance pedagogy.
*Support diversity and inclusion initiatives, experiential learning initiatives and provide support for workshops and related activities.
*Provide Canvas orientations and academic technology training.
*Assist faculty with course design and redesign to facilitate experiential learning opportunities.
*Conduct Gradebook and Syllabi Checks, and Accessibility Issues.
*Ensure gradebooks and syllabi comply with accessibility standards.

Skills

*Excellent written and verbal communication skills for effective interaction with clients and vendors.
*Expertise in Restful APIs, including accessing custom endpoints within the Canvas API.
*Familiarity with MS Office Suite (Excel and Word) and Google Sheets and Docs. Basic knowledge of VBA (Visual Basic for Applications).
*Proficient to advanced knowledge of markup (HTML, CSS) and scripting languages (Python, PHP, JavaScript, bash, etc.).
*Sound understanding of IS processes, email configuration, process design, implementation, and management, with a focus on creating step-by-step documentation.
*Strong time and project management skills.
*3-5 years of experience in system management/administration, with a particular focus on stakeholder engagement.
*Demonstrated experience in operating system management and troubleshooting.
*Proven project management skills with an emphasis on risk management.

Education

Bachelor's degree in a relevant IT field or 5-7 years of equivalent experience.

Company Description

Founded in 1878, Champlain College is a small, not-for-profit, private college in Burlington, Vermont, with additional campuses in Montreal, Canada, and Dublin, Ireland. Champlain offers a traditional undergraduate experience from its beautiful campus overlooking Lake Champlain and a broad portfolio of online degrees and certificates. The College is known for its distinctive and innovative approach to career-focused education so students can be, "Ready for Work. Ready for Life. Ready to Make a Difference." For the seventh year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" rankings, and was listed among The Princeton Review's "The Best 387 Colleges" in 2022. Champlain is also featured in the 2021 Fiske Guide to Colleges as one of the "best and most interesting schools" in the United States, Canada, and Great Britain and was recognized as a 2020 College of Distinction for its "Engagement, Teaching, Community, and Outcomes."

Position Overview

Company

Champlain College

Location

Burlinton (HYBRID), VT

Job Type

Full time

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Position Details

Description

The Academic Systems Manager leads the administration of courses within the Canvas Learning Management System (LMS). In this pivotal role, the Academic Systems Manager will oversee both outward and inward-facing tasks to ensure seamless operations and proper enrollment of faculty and students. Additionally, this position will work collaboratively with the Center for Learning and Teaching and be integrated with the Information Systems department to provide academic technology support and contribute to diversity and inclusion initiatives.

Significant Duties and Responsibilities--
Academic Technology Support:

*Course creations within the Canvas LMS.
*Facilitate user account creation for faculty and students.
*Manage faculty and student enrollments in courses.
*Implement and maintain automated student enrollments in courses.
*Oversee user account management within the LMS.
*Integrate third-party tools using the LTI standard.
*Develop custom reporting solutions using API endpoints.
*Support Champlain College Online's fully online asynchronous undergraduate and graduate programs.
*Handle all Canvas system administration-related requests including triage of Canvas support, teaching and Ed Tech-related tickets.

LMS Training and Faculty Professional Development Support:

*Provide expert support to faculty members for LMS course setup, gradebook. management, and troubleshooting, leveraging technology to enhance pedagogy.
*Support diversity and inclusion initiatives, experiential learning initiatives and provide support for workshops and related activities.
*Provide Canvas orientations and academic technology training.
*Assist faculty with course design and redesign to facilitate experiential learning opportunities.
*Conduct Gradebook and Syllabi Checks, and Accessibility Issues.
*Ensure gradebooks and syllabi comply with accessibility standards.

Skills and Experience

*Excellent written and verbal communication skills for effective interaction with clients and vendors.
*Expertise in Restful APIs, including accessing custom endpoints within the Canvas API.
*Familiarity with MS Office Suite (Excel and Word) and Google Sheets and Docs. Basic knowledge of VBA (Visual Basic for Applications).
*Proficient to advanced knowledge of markup (HTML, CSS) and scripting languages (Python, PHP, JavaScript, bash, etc.).
*Sound understanding of IS processes, email configuration, process design, implementation, and management, with a focus on creating step-by-step documentation.
*Strong time and project management skills.
*3-5 years of experience in system management/administration, with a particular focus on stakeholder engagement.
*Demonstrated experience in operating system management and troubleshooting.
*Proven project management skills with an emphasis on risk management.

Education

Bachelor's degree in a relevant IT field or 5-7 years of equivalent experience.

Company Description

Founded in 1878, Champlain College is a small, not-for-profit, private college in Burlington, Vermont, with additional campuses in Montreal, Canada, and Dublin, Ireland. Champlain offers a traditional undergraduate experience from its beautiful campus overlooking Lake Champlain and a broad portfolio of online degrees and certificates. The College is known for its distinctive and innovative approach to career-focused education so students can be, "Ready for Work. Ready for Life. Ready to Make a Difference." For the seventh year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" rankings, and was listed among The Princeton Review's "The Best 387 Colleges" in 2022. Champlain is also featured in the 2021 Fiske Guide to Colleges as one of the "best and most interesting schools" in the United States, Canada, and Great Britain and was recognized as a 2020 College of Distinction for its "Engagement, Teaching, Community, and Outcomes."

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