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Academic Technology Specialist

Posted: June 30, 2020
Description
Skills
Education
Company Description

The Academic Technology Specialist will provide support for the use of academic technologies at all Arcadia University sites. The individual will work with the Academic Technology Services team, faculty, and other IT members to understand the teaching/learning environment and assist with planning, implementing, and supporting technology for instruction.

Essential Functions:

Function as the key liaison between Help Desk, faculty, and Academic Technology team for the use of technology in instruction and learning.

Provide escalated help and support by working directly with faculty and students in troubleshooting and problem solving academic technologies including (but not limited to) Zoom, Canvas, Panopto, TurnitIn and EvaluationKit.

Assist in the research, selection, implementation, and adoption of technologies that support the curriculum across all content areas.

Assistance in maintaining and tracking of systems for instructional design and courseware development projects, as needed.

Assist in the accurate inventory tracking and maintenance of academic technology hardware.

Assist with the delivery and development of workshops and training offered by the Academic Technology team.

Work closely with faculty and the Academic Technology team to ensure the effective use of technology in the creation, use, and support of instructional courseware, media, and documents.

Responsive to technology issues on a high level to solve problems related to teaching and learning as directed by the Director of Academic Technology Services.

Facilitate the integration of technology into teaching and learning. This includes facilitating workshops on academic technologies.

Contribute to a broader understanding of emerging trends in higher education as it relates to teaching and learning.

Develop strong relationships with academic departments and faculty.

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Excellent interpersonal and oral communication skills. Ability to work with faculty members and administrators. Well-developed multi-tasking and organizational skills. Ability to prioritize and exercise independent judgment. Demonstrated resourcefulness. Demonstrated ability to use initiative and to learn new skills. Accuracy and attention to detail. Ability to handle confidential information and materials. Familiarity working with third-party software content platforms.

Bachelor's degree in a related field and three years of relevant work experience; Or, an equivalent combination of education and experience is required.

Arcadia University is a top-ranked private University in greater Philadelphia and a national leader in international education. U.S. News & World Report ranks Arcadia nationally among the top universities in study abroad as well as among the top regional universities in the north. The Princeton Review has named Arcadia among the Best in the Northeast for five consecutive years, while the University’s Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report. Arcadia University promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Visit www.arcadia.edu. Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager. Due to the volume of applications received, communication will generally be limited to those candidates that are selected for additional consideration. For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references. Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration. Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check. A selected applicant must have a background check completed prior to commencing employment.

Description

The Academic Technology Specialist will provide support for the use of academic technologies at all Arcadia University sites. The individual will work with the Academic Technology Services team, faculty, and other IT members to understand the teaching/learning environment and assist with planning, implementing, and supporting technology for instruction.

Essential Functions:

Function as the key liaison between Help Desk, faculty, and Academic Technology team for the use of technology in instruction and learning.

Provide escalated help and support by working directly with faculty and students in troubleshooting and problem solving academic technologies including (but not limited to) Zoom, Canvas, Panopto, TurnitIn and EvaluationKit.

Assist in the research, selection, implementation, and adoption of technologies that support the curriculum across all content areas.

Assistance in maintaining and tracking of systems for instructional design and courseware development projects, as needed.

Assist in the accurate inventory tracking and maintenance of academic technology hardware.

Assist with the delivery and development of workshops and training offered by the Academic Technology team.

Work closely with faculty and the Academic Technology team to ensure the effective use of technology in the creation, use, and support of instructional courseware, media, and documents.

Responsive to technology issues on a high level to solve problems related to teaching and learning as directed by the Director of Academic Technology Services.

Facilitate the integration of technology into teaching and learning. This includes facilitating workshops on academic technologies.

Contribute to a broader understanding of emerging trends in higher education as it relates to teaching and learning.

Develop strong relationships with academic departments and faculty.

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Skills

Excellent interpersonal and oral communication skills. Ability to work with faculty members and administrators. Well-developed multi-tasking and organizational skills. Ability to prioritize and exercise independent judgment. Demonstrated resourcefulness. Demonstrated ability to use initiative and to learn new skills. Accuracy and attention to detail. Ability to handle confidential information and materials. Familiarity working with third-party software content platforms.

Education

Bachelor's degree in a related field and three years of relevant work experience; Or, an equivalent combination of education and experience is required.

Company Description

Arcadia University is a top-ranked private University in greater Philadelphia and a national leader in international education. U.S. News & World Report ranks Arcadia nationally among the top universities in study abroad as well as among the top regional universities in the north. The Princeton Review has named Arcadia among the Best in the Northeast for five consecutive years, while the University’s Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report. Arcadia University promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Visit www.arcadia.edu. Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager. Due to the volume of applications received, communication will generally be limited to those candidates that are selected for additional consideration. For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references. Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration. Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check. A selected applicant must have a background check completed prior to commencing employment.

Position Overview

Company

Arcadia Univeristy

Location

Glenside, PA

Job Type

Full time

Apply Now

Listing Contact

Timothy Belloff

bellofft@arcadia.edu 215-517-2338

Position Details

Description

The Academic Technology Specialist will provide support for the use of academic technologies at all Arcadia University sites. The individual will work with the Academic Technology Services team, faculty, and other IT members to understand the teaching/learning environment and assist with planning, implementing, and supporting technology for instruction.

Essential Functions:

Function as the key liaison between Help Desk, faculty, and Academic Technology team for the use of technology in instruction and learning.

Provide escalated help and support by working directly with faculty and students in troubleshooting and problem solving academic technologies including (but not limited to) Zoom, Canvas, Panopto, TurnitIn and EvaluationKit.

Assist in the research, selection, implementation, and adoption of technologies that support the curriculum across all content areas.

Assistance in maintaining and tracking of systems for instructional design and courseware development projects, as needed.

Assist in the accurate inventory tracking and maintenance of academic technology hardware.

Assist with the delivery and development of workshops and training offered by the Academic Technology team.

Work closely with faculty and the Academic Technology team to ensure the effective use of technology in the creation, use, and support of instructional courseware, media, and documents.

Responsive to technology issues on a high level to solve problems related to teaching and learning as directed by the Director of Academic Technology Services.

Facilitate the integration of technology into teaching and learning. This includes facilitating workshops on academic technologies.

Contribute to a broader understanding of emerging trends in higher education as it relates to teaching and learning.

Develop strong relationships with academic departments and faculty.

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Skills and Experience

Excellent interpersonal and oral communication skills. Ability to work with faculty members and administrators. Well-developed multi-tasking and organizational skills. Ability to prioritize and exercise independent judgment. Demonstrated resourcefulness. Demonstrated ability to use initiative and to learn new skills. Accuracy and attention to detail. Ability to handle confidential information and materials. Familiarity working with third-party software content platforms.

Education

Bachelor's degree in a related field and three years of relevant work experience; Or, an equivalent combination of education and experience is required.

Company Description

Arcadia University is a top-ranked private University in greater Philadelphia and a national leader in international education. U.S. News & World Report ranks Arcadia nationally among the top universities in study abroad as well as among the top regional universities in the north. The Princeton Review has named Arcadia among the Best in the Northeast for five consecutive years, while the University’s Physical Therapy and Physician Assistant programs are nationally ranked in their respective categories by U.S. News & World Report. Arcadia University promises a distinctively global, integrative, and personal learning experience that prepares students to contribute and lead in a diverse and dynamic world. Visit www.arcadia.edu. Applications must be submitted online through Arcadia's Human Resources portal to receive full consideration. Please do not email application materials to hiring manager. Due to the volume of applications received, communication will generally be limited to those candidates that are selected for additional consideration. For additional information and to apply, please visit: https://careers-arcadia.icims.com/jobs/ and submit a cover letter, resume and names and phone numbers of three professional references. Application review will begin immediately. Posting will be removed from the website once we've established a sufficient talent pool for consideration. Arcadia University seeks candidates of diverse cultural backgrounds and abilities. Arcadia University encourages members of underrepresented groups to apply. All offers of employment are conditional based on successful completion of a background check. A selected applicant must have a background check completed prior to commencing employment.

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