Job Listing

POSTED: May 1, 2019

Admissions Technology Administrator

LISTING CONTACT
Holly Sherburne | hsherbur@bowdoin.edu | 207-725-3934
COMPANY
Bowdoin College
LOCATION
Brunswick, ME
JOB TYPE
Full time
CATEGORY
Technical (Programmer, Developer, Analyst)
SALARY

Reporting to the Manager of Technology and Marketing, the Admissions Technology Administrator serves as a primary administrator of Slate, the Customer Relationship Management (CRM) system used in the recruitment and admission of prospective students.

The Admissions Technology Administrator will serve as the in-house expert for matters related to the Slate CMS including: configure, update, maintain, and trouble-shoot all functions within the system, such as web forms, events, rules, reports, and portals. Responsibilities include: monitor and ensure the integrity of system data; follow and promote best practices; manage workflows and processes for application reading; import data from third party sources; and export data for use by other departments. This position will also provide general technology support to the office.

Under direction of the Manager of Technology and Marketing, the Admissions Technology Administrator will help identify creative solutions and implement new processes to improve workflows, production, security, and the efficiency of Admissions systems. This position will remain current on new and emerging technologies to leverage the CRM to optimize internal efficiencies and enhance user experience.

The position works internally with other offices, such as Information Technology, as well as externally with third-party vendors (e.g. Common Application, Coalition, and others) to transfer and integrate data resources between platforms and systems.

Minimum of 3 years of CRM or information systems experience, preferably with Technolutions/Slate, but not required. Interest in and experience with training and working with people who have a wide range of computer skills. The ability to interact well with diverse populations, a customer service attitude, and strong organizational and interpersonal skills are preferred. Must be able to work independently and collaboratively with a team of admissions professionals. Ability to problem-solve and deliver solutions that are strategic, analytical, and creative.
Bachelor’s degree required. Demonstrated experience with a CRM and relational databases required. Technolutions/Slate experience is preferred, but not required. Deep understanding of HTML, CSS, SQL, and JavaScript required. Solid understanding of file structure and relational database management concepts and design. Thorough knowledge of MS Office application, especially a strong proficiency with Excel. Strong analytical and organizational skills with commitment to accuracy and detail; excellent verbal and written communication skills; creative problem solving skills; ability to translate business requirements into effective technical solutions; results and deadline oriented; strong customer-service orientation; ability to work cooperatively with others in fast-paced environment and under pressure of deadlines and interruptions; sensitive to and accepting of confidentiality requirements. Ability to work independently with minimal direction, and to collaborate effectively as part of a team.
Founded in 1794, Bowdoin has maintained its commitment to the liberal arts for well over 200 years. Bowdoin’s reputation as a preeminent liberal arts college rests on the excellence of its faculty, students, and staff; intimate size; strong sense of community; and connections to the people, history, and natural beauty of Maine. Bowdoin’s student body is vibrant and intellectually engaged. Admission to Bowdoin is highly selective. Bowdoin embraces diversity in all forms, and the College is home to talented students—including first-generation college students—with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and gender identities, among other factors. The Class of 2022 at Bowdoin College is, by several measures, the most culturally diverse and socioeconomically representative class in the College’s history. The College enrolls approximately 1,800 students representing 50 states and two US territories, and 42 foreign countries. Fifty percent of the Class of 2022 receives financial aid at Bowdoin; 35 percent are students of color; and 14 percent are members of the first generation of their family to attend college. Nine percent of the class has international citizenship or a non-US home/school address and ten percent are from Maine. The College’s commitment to providing an inclusive and equitable experience for all members of the campus community is evident in the significant investments it has made in programs and personnel. Bowdoin recently launched THRIVE, a college-wide initiative designed to foster achievement, belonging, mentorship, and transition in support of low-income students, first-generation students, and students of color following a generous gift from Netflix CEO Reed Hastings ’83. In addition, in 2017 the College completed the search for its first Senior Vice President for Inclusion and Diversity. Bowdoin’s campus is situated in a beautiful natural setting. Located in Brunswick, Maine, a town of approximately 20,000, the College is a short drive from the Maine coast, twenty-five miles from Portland and 120 miles from Boston.