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Applications Administrator

Posted: July 14, 2020
Description
Skills
Education
Company Description

Provide administrative software configuration, data and feature integration, technical support, troubleshooting and system maintenance for the portfolio of Learning Management System (LMS) and associated applications supported by USNH Academic Technology (AT) in support of iLearnNH K-12 clients. Applications Administrator will provide technical guidance and assistance to IT staff supporting NH K-12 schools in their implementation and maintenance of the LMS system and associated applications. Applications administrator must understand UNH business processes and policies supported by the AT Applications Administrations team and how they fit into the broader Enterprise Technology & Services Operating Enterprise Environment as well as the NH K-12 school environments. Stay current with latest versions, issues and NH K-12 LMS administrators for assigned products as well as overall trends and advancements in educational support and offerings. Collaborate effectively with USNH AT Applications Support and iLearnNH staff to maximize utilization of application features and to support the adoption of the LMS at NH K-12 schools. Follow the ITSM framework of policies and procedures and IT best practices in all work. Participate in other USNH Academic Technology project initiatives as assigned.

Requires travel to New Hampshire K-12 schools.

• Experience with application administration and user support for on premises and/or cloud/Software as a Service applications. • Ability to work collaboratively, troubleshoot complex problems, multi-task and prioritize workload in a fast-paced environment. • Must have a current driver’s license, a willingness to use a personal vehicle for travel, and a willingness to travel 20% of the time to schools across New Hampshire.

• Bachelor’s degree and four years of experience in information technology or related field

We’re New Hampshire’s flagship public research institution. This means we share a special commitment to pursuing research that contributes to the greater good. With award-winning faculty, cutting-edge facilities and a main campus within reach of everything from the mountains and ocean to the major metropolitan hub of Boston, we put you at the edge of possible. Home to more than 15,000 students, our main campus is located in one of the top 10 safest college towns in the U.S. We are just an hour’s drive from the White Mountains, Atlantic Ocean and Boston.

Description

Provide administrative software configuration, data and feature integration, technical support, troubleshooting and system maintenance for the portfolio of Learning Management System (LMS) and associated applications supported by USNH Academic Technology (AT) in support of iLearnNH K-12 clients. Applications Administrator will provide technical guidance and assistance to IT staff supporting NH K-12 schools in their implementation and maintenance of the LMS system and associated applications. Applications administrator must understand UNH business processes and policies supported by the AT Applications Administrations team and how they fit into the broader Enterprise Technology & Services Operating Enterprise Environment as well as the NH K-12 school environments. Stay current with latest versions, issues and NH K-12 LMS administrators for assigned products as well as overall trends and advancements in educational support and offerings. Collaborate effectively with USNH AT Applications Support and iLearnNH staff to maximize utilization of application features and to support the adoption of the LMS at NH K-12 schools. Follow the ITSM framework of policies and procedures and IT best practices in all work. Participate in other USNH Academic Technology project initiatives as assigned.

Requires travel to New Hampshire K-12 schools.

Skills

• Experience with application administration and user support for on premises and/or cloud/Software as a Service applications. • Ability to work collaboratively, troubleshoot complex problems, multi-task and prioritize workload in a fast-paced environment. • Must have a current driver’s license, a willingness to use a personal vehicle for travel, and a willingness to travel 20% of the time to schools across New Hampshire.

Education

• Bachelor’s degree and four years of experience in information technology or related field

Company Description

We’re New Hampshire’s flagship public research institution. This means we share a special commitment to pursuing research that contributes to the greater good. With award-winning faculty, cutting-edge facilities and a main campus within reach of everything from the mountains and ocean to the major metropolitan hub of Boston, we put you at the edge of possible. Home to more than 15,000 students, our main campus is located in one of the top 10 safest college towns in the U.S. We are just an hour’s drive from the White Mountains, Atlantic Ocean and Boston.

Position Overview

Company

University of New Hampshire

Location

Durham, NH

Job Type

Full time

Salary

60,000

Apply Now

Listing Contact

Carrie Grube

carrie.grube@unh.edu 6038620500

Position Details

Description

Provide administrative software configuration, data and feature integration, technical support, troubleshooting and system maintenance for the portfolio of Learning Management System (LMS) and associated applications supported by USNH Academic Technology (AT) in support of iLearnNH K-12 clients. Applications Administrator will provide technical guidance and assistance to IT staff supporting NH K-12 schools in their implementation and maintenance of the LMS system and associated applications. Applications administrator must understand UNH business processes and policies supported by the AT Applications Administrations team and how they fit into the broader Enterprise Technology & Services Operating Enterprise Environment as well as the NH K-12 school environments. Stay current with latest versions, issues and NH K-12 LMS administrators for assigned products as well as overall trends and advancements in educational support and offerings. Collaborate effectively with USNH AT Applications Support and iLearnNH staff to maximize utilization of application features and to support the adoption of the LMS at NH K-12 schools. Follow the ITSM framework of policies and procedures and IT best practices in all work. Participate in other USNH Academic Technology project initiatives as assigned.

Requires travel to New Hampshire K-12 schools.

Skills and Experience

• Experience with application administration and user support for on premises and/or cloud/Software as a Service applications. • Ability to work collaboratively, troubleshoot complex problems, multi-task and prioritize workload in a fast-paced environment. • Must have a current driver’s license, a willingness to use a personal vehicle for travel, and a willingness to travel 20% of the time to schools across New Hampshire.

Education

• Bachelor’s degree and four years of experience in information technology or related field

Company Description

We’re New Hampshire’s flagship public research institution. This means we share a special commitment to pursuing research that contributes to the greater good. With award-winning faculty, cutting-edge facilities and a main campus within reach of everything from the mountains and ocean to the major metropolitan hub of Boston, we put you at the edge of possible. Home to more than 15,000 students, our main campus is located in one of the top 10 safest college towns in the U.S. We are just an hour’s drive from the White Mountains, Atlantic Ocean and Boston.

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