Job Listing

POSTED: November 5, 2018

Assistant Director Educational Technology

Pilar Abuin | | 2034325379
Yale University, Center for Teaching and Learning
New Haven, CT
Full time

The Yale Center for Teaching and Learning (CTL) seeks an Assistant Director of Educational Technologist who will bring excitement and energy to advanced level support for Yale’s Learning Management Systems (Canvas), as well as act as a catalyst for helping a great university evolve their relationship to teaching and learning.

Reporting to the Associate Director of Educational Technology, the Assistant Director will provide support and collaborate with faculty to accomplish teaching and learning objectives with appropriate technology, while bringing a consultative approach to applying technological solutions to teaching and learning. Your focus will be on teaching and learning in our Learning Management Systems (LMS) and associated external applications that extend the core functionality of the LMS. Responsibilities also include authoring and regularly publishing service and support news and updates, one on one consulting, designing and hosting workshops, and establishing relationships with faculty to participate in a continuous dialog around growing teaching and learning objectives.

1. Acts as a project leader for Instructional Technology projects. 2. Provides consultation and makes recommendations for allocation of resources, product selection, and priorities. 3. Delivers technical expertise and provides recommendation in researching, evaluating and implementing new instructional technologies. 4. Provides high-level service for existing instructional technologies and projects, as well as high-end support for all instructional technology systems and other multimedia activities. 5. Manages operating systems, applications, web services, and content on the department’s servers. 6. Maintains in depth knowledge of existing and emerging instructional technologies. 7. Develops and reports on metrics that measure usage, reliability and client satisfaction for all technology services provided. 8. Manages relationships with internal and external clients, outside vendors, consultants and peer institutions. 9. Maintains highest possible degree of service and responsiveness in complex, multi-vendor, multiplatform environment. 10. Consults with faculty to assess instructional technology needs. Develops and implements solutions to meet those needs. 11. Provides training on the usage of instructional technologies, and other software and hardware. 12. Manages assigned project tasks to ensure timely and high quality outcomes. Provides regular status reports on assigned projects. 13. Supervises temporary and student workers. 14. May perform others duties as assigned.
Bachelor's Degree and at least three years of related work experience or an equivalent combination of education and experience.
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression. Title IX of the Education Amendments of 1972 protects people from sex discrimination in educational programs and activities at institutions that receive federal financial assistance. Questions regarding Title IX may be referred to the University’s Title IX Coordinator, at, or to the U.S. Department of Education, Office for Civil Rights, 8th Floor, Five Post Office Square, Boston MA 02109-3921. Telephone: 617.289.0111, Fax: 617.289.0150, TDD: 800.877.8339, or Email: