Job Listing

POSTED: September 18, 2017

Assistant Director, Technology and Operations, MBA Registrar Services

Harvard Business School
Boston, MA
Full time
Senior/Mid Level Management

This position reports to the Associate Director, Technology and Operations Management, in MBA Registrar Services and provides support for new and ongoing technology projects.

Responsibilities include:
• Support for broad departmental technology innovation projects, including improvements to the student and course record databases (for example, joint program) and course selection process.
• Additional support for integration with new Harvard University Student Information System (Oracle Campus Solutions), including identification of appropriate file structures to facilitate smooth data migration.
• Oversight for transition to new course evaluation system (Explorance/Blue).
• Oversight of project to transition alumni data and reporting to National Student Clearinghouse.
• Support for departmental efforts related to “big data” storage, access and reporting (including OBIEE).
• Support for data feeds to central Harvard University offices and support for related technical innovations.
• Support for broad university initiatives, such as cross-registration.
• Support for departmental CRM integration strategy.
• Support for departmental internet strategy, including Web page maintenance.
• Complex and time-sensitive data analysis related to departmental data.
• Oversight of departmental records for current and past students and course information.
• Adherence to federal FERPA and SEVIS guidelines.
• Operational support for departmental seasonal tasks, as needed, including front-line student advising and customer service

Additional Qualifications: Advanced related degree preferred. MS Word & Advanced Excel, database management and web development/maintenance skills required; Filemaker Pro, SQL. Ideal candidate is a skilled communicator and a supportive team player, detail-oriented, highly organized, dependable, an enthusiastic champion of new technologies, uses discretion in handling confidential material and has demonstrated a strong customer-oriented attitude. Familiarity with PeopleSoft, Canvas recommended.
Basic Qualifications: Bachelor’s degree required and 5+ years experience in a technology and/or student services oriented environment is also required.
The HBS community is truly unique: the campus is a workplace that is both beautiful and varied. The faculty and staff are from all over the world and the School is consistently on the cutting edge of business evolution. To work here is an opportunity to be a part of a community that is passionate about what we do. Most employers will say that they are different but at Harvard Business School, we really are. We are fortunate to straddle the worlds of academia and business, so we tend to operate with a more corporate mentality than you might expect in other academic settings. As one of the middle-sized professional Schools within Harvard, HBS is small enough for people to know each other, yet large enough to provide opportunities.