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Business Analyst

Posted: February 12, 2020
Description
Skills
Education
Company Description

We are seeking an enthusiastic, self-motivated, and professional individual with a strong desire to succeed. You will be joining a team that is committed and passionate about changing lives.

The Business Analyst reviews, analyzes, and evaluates business systems and user needs. The Business Analyst documents work flow and requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

AREAS OF RESPONSIBILITY:

Act as the primary liaison between the technical CTS staff and department subject matter experts to coordinate technical solutions with business processes.

Understand business requirements; execute needs analysis, requirements definitions, and design for system implementations.

Develop, modify, and implement business processes; work with subject matter experts to document these processes and refine them as needed.

Work closely with subject matter experts to understand existing business processes, goals, and gaps; leverage business knowledge and expertise to identify opportunities for process improvements and efficiencies.

Facilitate change management within the department and across campus; help subject matter experts and end-users to understand the impact of changes within the system and identify best practices for implementing such changes.

Provide functional support for the Student Financial Services and Registrar’s department during upgrades, patching, and testing.

Work with vendors on design, test, and deployment of interface file needs.

KEY BSC INITIATIVES:

Work with internal and external parties to facilitate a permanent solution to enrollment reporting issues within NSLDS, the Clearinghouse, COD, and CampusVue.

Create automation within CampusVue to ensure compliance and more efficiency.

Profile the database with SQL to help identify what is happening in the background so that we can create exception reports for Student Financial Services and the Registrar’s Office.

Formally document business processes in these departments in preparation for the Campus Nexus implementation.

Once documented (or through this process), use knowledge of CampusVue to identify more efficient business processes for these departments.

Guide the SFS and Registrar teams through the implementation of key strategic initiatives, identifying the impact that these changes may have in the system and helping to create effective business processes (i.e. how we categorize students in the system, revenue reporting, etc.)

- 3+ years of work experience as a business/systems analyst - Work experience in a college or university Registration, Admissions, Enrollment, Financial Aid, and/or Student Services departments (Campus Solutions) highly desirable. - Knowledge of implementation and configuration of enterprise systems such as CRM - Proven experience in all phases of the software development lifecycle and project management within a variety of technologies and applications - Excellent verbal and written communication skills and the ability to interact professionally with a diverse team of resources - Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues - Experience in creating and utilizing pivot tables and access databases; functional prototyping tools (e.g. Axure) and Agile methodology preferred; prior knowledge leading and managing requirements gathering for large programs and/or products is preferred - Solid problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork; Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members - Experience with extracting and analyzing data using SAS / SQL, Unix, and Office tools - Proficiency with SAS, SQL, R, and Tableau - Strong technical coding skills

Bachelor’s degree in Computer Science or related field of study

Bay State College is a private career-focused college founded in 1946 in the Back Bay neighborhood of Boston. With a mission to prepare students for successful careers and global citizenship through academic rigor and individualized support, Bay State College seeks candidates who will be leaders in fulfilling that Mission. Bay State College is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Description

We are seeking an enthusiastic, self-motivated, and professional individual with a strong desire to succeed. You will be joining a team that is committed and passionate about changing lives.

The Business Analyst reviews, analyzes, and evaluates business systems and user needs. The Business Analyst documents work flow and requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

AREAS OF RESPONSIBILITY:

Act as the primary liaison between the technical CTS staff and department subject matter experts to coordinate technical solutions with business processes.

Understand business requirements; execute needs analysis, requirements definitions, and design for system implementations.

Develop, modify, and implement business processes; work with subject matter experts to document these processes and refine them as needed.

Work closely with subject matter experts to understand existing business processes, goals, and gaps; leverage business knowledge and expertise to identify opportunities for process improvements and efficiencies.

Facilitate change management within the department and across campus; help subject matter experts and end-users to understand the impact of changes within the system and identify best practices for implementing such changes.

Provide functional support for the Student Financial Services and Registrar’s department during upgrades, patching, and testing.

Work with vendors on design, test, and deployment of interface file needs.

KEY BSC INITIATIVES:

Work with internal and external parties to facilitate a permanent solution to enrollment reporting issues within NSLDS, the Clearinghouse, COD, and CampusVue.

Create automation within CampusVue to ensure compliance and more efficiency.

Profile the database with SQL to help identify what is happening in the background so that we can create exception reports for Student Financial Services and the Registrar’s Office.

Formally document business processes in these departments in preparation for the Campus Nexus implementation.

Once documented (or through this process), use knowledge of CampusVue to identify more efficient business processes for these departments.

Guide the SFS and Registrar teams through the implementation of key strategic initiatives, identifying the impact that these changes may have in the system and helping to create effective business processes (i.e. how we categorize students in the system, revenue reporting, etc.)

Skills

- 3+ years of work experience as a business/systems analyst - Work experience in a college or university Registration, Admissions, Enrollment, Financial Aid, and/or Student Services departments (Campus Solutions) highly desirable. - Knowledge of implementation and configuration of enterprise systems such as CRM - Proven experience in all phases of the software development lifecycle and project management within a variety of technologies and applications - Excellent verbal and written communication skills and the ability to interact professionally with a diverse team of resources - Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues - Experience in creating and utilizing pivot tables and access databases; functional prototyping tools (e.g. Axure) and Agile methodology preferred; prior knowledge leading and managing requirements gathering for large programs and/or products is preferred - Solid problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork; Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members - Experience with extracting and analyzing data using SAS / SQL, Unix, and Office tools - Proficiency with SAS, SQL, R, and Tableau - Strong technical coding skills

Education

Bachelor’s degree in Computer Science or related field of study

Company Description

Bay State College is a private career-focused college founded in 1946 in the Back Bay neighborhood of Boston. With a mission to prepare students for successful careers and global citizenship through academic rigor and individualized support, Bay State College seeks candidates who will be leaders in fulfilling that Mission. Bay State College is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Position Overview

Company

Bay State College

Location

Boston, MA

Job Type

Full time

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Position Details

Description

We are seeking an enthusiastic, self-motivated, and professional individual with a strong desire to succeed. You will be joining a team that is committed and passionate about changing lives.

The Business Analyst reviews, analyzes, and evaluates business systems and user needs. The Business Analyst documents work flow and requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.

AREAS OF RESPONSIBILITY:

Act as the primary liaison between the technical CTS staff and department subject matter experts to coordinate technical solutions with business processes.

Understand business requirements; execute needs analysis, requirements definitions, and design for system implementations.

Develop, modify, and implement business processes; work with subject matter experts to document these processes and refine them as needed.

Work closely with subject matter experts to understand existing business processes, goals, and gaps; leverage business knowledge and expertise to identify opportunities for process improvements and efficiencies.

Facilitate change management within the department and across campus; help subject matter experts and end-users to understand the impact of changes within the system and identify best practices for implementing such changes.

Provide functional support for the Student Financial Services and Registrar’s department during upgrades, patching, and testing.

Work with vendors on design, test, and deployment of interface file needs.

KEY BSC INITIATIVES:

Work with internal and external parties to facilitate a permanent solution to enrollment reporting issues within NSLDS, the Clearinghouse, COD, and CampusVue.

Create automation within CampusVue to ensure compliance and more efficiency.

Profile the database with SQL to help identify what is happening in the background so that we can create exception reports for Student Financial Services and the Registrar’s Office.

Formally document business processes in these departments in preparation for the Campus Nexus implementation.

Once documented (or through this process), use knowledge of CampusVue to identify more efficient business processes for these departments.

Guide the SFS and Registrar teams through the implementation of key strategic initiatives, identifying the impact that these changes may have in the system and helping to create effective business processes (i.e. how we categorize students in the system, revenue reporting, etc.)

Skills and Experience

- 3+ years of work experience as a business/systems analyst - Work experience in a college or university Registration, Admissions, Enrollment, Financial Aid, and/or Student Services departments (Campus Solutions) highly desirable. - Knowledge of implementation and configuration of enterprise systems such as CRM - Proven experience in all phases of the software development lifecycle and project management within a variety of technologies and applications - Excellent verbal and written communication skills and the ability to interact professionally with a diverse team of resources - Strong troubleshooting skills, with the ability to work in a high-pressure team environment, handle multiple tasks and react quickly to problems and issues - Experience in creating and utilizing pivot tables and access databases; functional prototyping tools (e.g. Axure) and Agile methodology preferred; prior knowledge leading and managing requirements gathering for large programs and/or products is preferred - Solid problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork; Ability to positively influence, mentor and be a credible source of knowledge to less experienced team members - Experience with extracting and analyzing data using SAS / SQL, Unix, and Office tools - Proficiency with SAS, SQL, R, and Tableau - Strong technical coding skills

Education

Bachelor’s degree in Computer Science or related field of study

Company Description

Bay State College is a private career-focused college founded in 1946 in the Back Bay neighborhood of Boston. With a mission to prepare students for successful careers and global citizenship through academic rigor and individualized support, Bay State College seeks candidates who will be leaders in fulfilling that Mission. Bay State College is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

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