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Classroom Technology Specialist

Posted: November 9, 2020
Description
Skills
Education
Company Description

Reporting to the Manager of Media Services, the Classroom Technology Specialist  is responsible for providing hands-on, in-person or remote classroom technology support including audiovisual, desktop support, integrations and related AV services for classrooms, technology-enabled meeting spaces, and other campus environments.  As a functional member of the Media Services team, the Classroom Technology Specialist delivers audiovisual services in support of in-person, asynchronous or virtual campus events and delivers equipment maintenance, consultation, loan and installation services.

Requires deep and broad skill sets covering audio-visual equipment and related technology, computer hardware and related operating systems, networking fundamentals, information security best practices as well as event and classroom support best practices; minimum of five years experience providing computer technical support; minimum of five years experience working with professional audiovisual systems support.; audiovisual, video or computer system hardware assembly and installation experience required.
 Preferred Qualifications: • CTS certification by AVIXA
 • Familiarity with PC/Mac software installation, MS Office software and first level technical support skills.
 • Knowledge of networking fundamentals
 • Familiar with Extron switching, control and programming


A Bachelor’s degree in a technology, media or communications-related field or an equivalent combination of education and relevant work experience.  


Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.

Description

Reporting to the Manager of Media Services, the Classroom Technology Specialist  is responsible for providing hands-on, in-person or remote classroom technology support including audiovisual, desktop support, integrations and related AV services for classrooms, technology-enabled meeting spaces, and other campus environments.  As a functional member of the Media Services team, the Classroom Technology Specialist delivers audiovisual services in support of in-person, asynchronous or virtual campus events and delivers equipment maintenance, consultation, loan and installation services.

Skills

Requires deep and broad skill sets covering audio-visual equipment and related technology, computer hardware and related operating systems, networking fundamentals, information security best practices as well as event and classroom support best practices; minimum of five years experience providing computer technical support; minimum of five years experience working with professional audiovisual systems support.; audiovisual, video or computer system hardware assembly and installation experience required.
 Preferred Qualifications: • CTS certification by AVIXA
 • Familiarity with PC/Mac software installation, MS Office software and first level technical support skills.
 • Knowledge of networking fundamentals
 • Familiar with Extron switching, control and programming


Education

A Bachelor’s degree in a technology, media or communications-related field or an equivalent combination of education and relevant work experience.  


Company Description

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.

Position Overview

Company

Mount Holyoke College

Location

South Hadley, MA

Job Type

Full time

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Position Details

Description

Reporting to the Manager of Media Services, the Classroom Technology Specialist  is responsible for providing hands-on, in-person or remote classroom technology support including audiovisual, desktop support, integrations and related AV services for classrooms, technology-enabled meeting spaces, and other campus environments.  As a functional member of the Media Services team, the Classroom Technology Specialist delivers audiovisual services in support of in-person, asynchronous or virtual campus events and delivers equipment maintenance, consultation, loan and installation services.

Skills and Experience

Requires deep and broad skill sets covering audio-visual equipment and related technology, computer hardware and related operating systems, networking fundamentals, information security best practices as well as event and classroom support best practices; minimum of five years experience providing computer technical support; minimum of five years experience working with professional audiovisual systems support.; audiovisual, video or computer system hardware assembly and installation experience required.
 Preferred Qualifications: • CTS certification by AVIXA
 • Familiarity with PC/Mac software installation, MS Office software and first level technical support skills.
 • Knowledge of networking fundamentals
 • Familiar with Extron switching, control and programming


Education

A Bachelor’s degree in a technology, media or communications-related field or an equivalent combination of education and relevant work experience.  


Company Description

Mount Holyoke College is committed to enriching the educational experience it offers through the diversity of its faculty, administration and staff members. Mount Holyoke seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, and relevance in a global society. In furtherance of institutional excellence, the College encourages applications from individuals from underrepresented groups, including faculty, staff and administration of color, diverse gender identities, first generation college students and individuals who have followed non-traditional pathways to college and individuals with a demonstrated leadership commitment to including diverse backgrounds and perspectives.

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