Colgate University is seeking a forward-thinking Cloud Infrastructure Engineer to join our Services and Shared Infrastructure team within Information Technology Services (ITS). In this role, you will play a pivotal part in driving Colgate’s continued transition to a modern, hybrid cloud infrastructure and system architecture. The Cloud Infrastructure Engineer acts as a core member of the Enterprise Infrastructure Services team working to help imagine and expand our infrastructure and design systems that are highly resilient, secure, and accessible.
The core responsibilities of this position include:
Cloud Architecture & Infrastructure Automation: Responsible for the day-to-day design, administration, and optimization of Colgate’s cloud and hybrid infrastructure. Manages cloud architecture standards and building infrastructure automation utilizing Infrastructure as Code (IaC) to ensure the reliability, security, and scalability of the enterprise cloud environment. Maintains and improves cloud infrastructure and services, specifically within AWS & Azure.
Systems & Network Administration: Oversees the uptime, efficiency, and maintenance of campus on-premise virtual environments (Hyper-V), servers (Linux and Windows), network access control (Aruba ClearPass), storage arrays (Pure Storage), and enterprise software firewalls (Palo Alto). Provides strategic input to guide the ITS Campus Infrastructure plan, supporting current and future building projects and campus needs.
AI Integration & Emerging Technology: Maintains familiarity with modern AI frameworks, actively researching current and emerging AI tools, cloud, and networking technologies to apply best practices. Safely integrating AI tools into daily tasks where appropriate, maintaining a security-first mindset regarding data sharing with AI tools.
Project Management: Demonstrated ability to successfully lead small projects and participate in large projects by creating project plans, developing requirements, and coordinating across teams. Demonstrated ability to navigate and consistently add value within a matrixed organization. Consistently meeting deadlines and collaborating effectively with the team.
Change Management: Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the University and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.
At Colgate, our technology is driven by our values. We expect our team members to champion thoughtful communication, teamwork, respect, and empathetic customer service in everything they do.
On-Call Responsibilities
Participate in the team’s after-hours on-call rotation, one week per team member, to respond to issues outside of normal business hours.
Demonstrated experience with AWS environments, including VPC peering, Transit Gateways, Gateway Load Balancers (GWLB), and egress/ingress filtering.
Demonstrated experience in regulatory frameworks, IAM, encryption, DLP.
Demonstrated experience with Azure environments, including Azure Virtual Network (VNet), Azure Virtual WAN (vWAN), Azure Gateway Load Balancer (GWLB), and egress/ingress filtering.
Experience with containerization, hands-on experience deploying and managing workloads in Kubernetes environments (knowledge of Service Mesh/Istio preferred).
Demonstrated experience troubleshooting DHCP, DNS, firewalls, and VPN routing across wired and wireless enterprise networks.
Familiarity with managing secure data transfers and pipeline protocols (SSH, SFTP, HTTPS, REST APIs, and foundational knowledge of cloud data warehouses like Amazon RDS, Bedrock, Redshift, ETL).
Strong communication skills with the ability to communicate with people of all skill levels.
Understanding of, sensitivity to, and respect for the academic, cultural, and social diversity in the Colgate University community.
Ability to work outside normal working hours as needed.
Bachelor’s Degree in Information Technology (or related field) alongside 3–5 years of dedicated cloud infrastructure experience (equivalent combinations of education and experience welcomed).
Master’s degree in a related field preferred.
Colgate University’s Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the university community. Comprised of several functional areas, Classrooms, Digital Media & Events; Data Analytics & Decision Support; Engagement & Support; Information Security; Learning & Applied Innovation; Services & Shared Infrastructure, ITS prides itself on exceptional customer service and building collaborative relationships to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization.