Job Listing

POSTED: May 10, 2019

Desktop Engineer

University of Maine System
USM Portland or UM Orono, ME
Full time
Technical (Programmer, Developer, Analyst)
mid $40's to low $50's

The desktop engineer participates in the design, installation, maintenance, and upgrade of systems used to configure UMS’s existing and newly acquired computing devices. They will also be involved in the creation, testing and deployment of software application installation packages for use in remote office, lab and classroom environments by local IT support staff as well as end users.

See full Job posting at

– Create and maintain systems and packages for the deployment of software applications and operating system configuration changes for existing end user computing devices.
– Expand and enhance image creation procedures and tools for new and existing devices in classrooms, labs and office environments.
– Act as a resource for solving previously undocumented operating system or application problems related to the proper configuration and use of end user devices, either in person or remotely. The goal should be to create procedures to allow other tech staff to quickly identify the issue and provide resolution on first contact.
– Collect specifications, analyze business needs and work to provide methods to allow local IT staff to efficiently customize images and packages as needed at their local level.
– Enhance diagnostic tools and reference materials, as well as deliver technical instruction to other specialists and other teams within the organization, including process documentation for proper use of systems.
Bachelors in relevant field or combination of equivalent experience acceptable.
Established in 1968, the University of Maine System is the state’s largest educational enterprise. It has an annual enrollment of nearly 30,000 students and positively impacts the lives of hundreds of thousands of Mainers each year through its educational and cultural offerings as well as outreach and public service to individuals, businesses, organizations and policymakers. The System has an estimated $1.5 billion total statewide economy impact each year, a return of $7.50 for every dollar of State appropriation. Two-thirds of its alumni—approximately 120,000 people—live in Maine. The University of Maine System is accessible with seven universities—some with multiple campuses—located across the state, as well as a law school, an additional 31 course sites, and Cooperative Extension. The University of Maine System Chancellor’s office is located in Estabrooke Hall on the University of Maine campus in Orono. System-wide services and governance employees work from campuses across the state. University of Maine: Established as a land grant college in 1865, the University of Maine is a public research university located in Orono and referred to as the flagship institution of the University of Maine System. UMaine, as it is often called, has an overall enrollment of over 11,000 students who pursue majors in ninety undergraduate disciplines, more than seventy masters’ courses of study and thirty doctoral programs. Ranked highly by the National Science Foundation among American research universities, UMaine’s research faculty has an international reputation for excellence and the campus’ Fogler Library is the largest in the state. Located on more than 600 acres only a few miles from Bangor, one of Maine’s largest cities, the University of Maine is a major resource not only for education but economic and community development throughout the state as well. University of Southern Maine: The University of Southern Maine, northern New England’s outstanding public, regional, comprehensive university, is dedicated to providing its diverse student body of more than 7,500 students from forty states and thirty foreign countries with a high-quality, accessible, affordable education. Through its undergraduate, graduate, and professional programs, USM faculty members educate future leaders in the liberal arts and sciences, engineering and technology, health and social services, education, business, law, and public service. Located on three campuses in Gorham, Portland, and Lewiston-Auburn, USM is known as Maine’s Metropolitan University and serves communities that are among the largest population centers in the state.