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Desktop Engineer

Posted: June 10, 2022
Description
Skills
Education
Company Description

The University of Maine System’s End User Technology team has an opening for a Desktop Engineer. We are looking to add to our team of people to support MECM and Azure services. We are also looking towards the future and what modern management tools we should be supporting. This person filling this position is detail-oriented and can support, configure, and design our endpoint management systems. Our systems support both campus administrative and educational endpoints. In this role, you will work across the organization and collaborate with team members, other campus units, and vendors to support on-premise and vendor-hosted systems and services. Duties include technical support, troubleshooting, creating documentation, interacting with customers, ensuring security compliance, and planning future upgrades and future roadmaps. The ideal candidate enjoys working in a collaborative environment, providing excellent customer service, and continually learning about new technologies.

The work location is flexible, on any one of our seven campuses. Remote work is possible with occasional on-site presence required.

Based on the qualifications and experience of the successful applicant, the annual salary range is mid to high $50s plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.

Review of applications begins immediately. For full consideration, materials must be submitted by June 17, 2022.

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

For information about the University of Maine System's COVID-19 response and guidelines for employees, please visit: https://www.maine.edu/together/.

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Preferred Qualifications:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

The successful applicant is subject to appropriate background screening.

The University of Maine System is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, 101 North Stevens Hall, Orono, ME 04469 207-581-1226. TTY 711 (Maine Relay System).

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Preferred:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

Description

The University of Maine System’s End User Technology team has an opening for a Desktop Engineer. We are looking to add to our team of people to support MECM and Azure services. We are also looking towards the future and what modern management tools we should be supporting. This person filling this position is detail-oriented and can support, configure, and design our endpoint management systems. Our systems support both campus administrative and educational endpoints. In this role, you will work across the organization and collaborate with team members, other campus units, and vendors to support on-premise and vendor-hosted systems and services. Duties include technical support, troubleshooting, creating documentation, interacting with customers, ensuring security compliance, and planning future upgrades and future roadmaps. The ideal candidate enjoys working in a collaborative environment, providing excellent customer service, and continually learning about new technologies.

The work location is flexible, on any one of our seven campuses. Remote work is possible with occasional on-site presence required.

Based on the qualifications and experience of the successful applicant, the annual salary range is mid to high $50s plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.

Review of applications begins immediately. For full consideration, materials must be submitted by June 17, 2022.

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

For information about the University of Maine System's COVID-19 response and guidelines for employees, please visit: https://www.maine.edu/together/.

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Preferred Qualifications:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

The successful applicant is subject to appropriate background screening.

The University of Maine System is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, 101 North Stevens Hall, Orono, ME 04469 207-581-1226. TTY 711 (Maine Relay System).

Skills

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Education

Preferred:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

Company Description

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

Position Overview

Company

University of Maine System

Location

Orono, ME

Job Type

Full time

Salary

Mid to high $50s

Apply Now

Listing Contact

Roxanne McGreevy

roxanne.mcgreevy@maine.edu 2075815482

Position Details

Description

The University of Maine System’s End User Technology team has an opening for a Desktop Engineer. We are looking to add to our team of people to support MECM and Azure services. We are also looking towards the future and what modern management tools we should be supporting. This person filling this position is detail-oriented and can support, configure, and design our endpoint management systems. Our systems support both campus administrative and educational endpoints. In this role, you will work across the organization and collaborate with team members, other campus units, and vendors to support on-premise and vendor-hosted systems and services. Duties include technical support, troubleshooting, creating documentation, interacting with customers, ensuring security compliance, and planning future upgrades and future roadmaps. The ideal candidate enjoys working in a collaborative environment, providing excellent customer service, and continually learning about new technologies.

The work location is flexible, on any one of our seven campuses. Remote work is possible with occasional on-site presence required.

Based on the qualifications and experience of the successful applicant, the annual salary range is mid to high $50s plus a 10% employer contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers a wellness program.

Review of applications begins immediately. For full consideration, materials must be submitted by June 17, 2022.

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

For information about the University of Maine System's COVID-19 response and guidelines for employees, please visit: https://www.maine.edu/together/.

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Preferred Qualifications:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

The successful applicant is subject to appropriate background screening.

The University of Maine System is an EEO/AA employer, and does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender expression, national origin, citizenship status, age, disability, genetic information or veteran’s status in employment, education, and all other programs and activities. The following office has been designated to handle inquiries regarding non-discrimination policies: Office of Equal Opportunity, University of Maine, 101 North Stevens Hall, Orono, ME 04469 207-581-1226. TTY 711 (Maine Relay System).

Skills and Experience

Required Qualifications:

Two years of progressively more responsible work experience in an Information Technology (IT) related profession. College course work which included Information Technology (IT), IT Management, or a closely related discipline may be substituted as follows:
60 semester hours or Associate's Degree equals one year,
90-120 semester hours or Bachelor's Degree equals two years.

Demonstrated experience with endpoint management and deployment tools used in conjunction with Windows, Mac OS, or mobile devices.

Demonstrated willingness to learn and is self-motivated.

Education

Preferred:

Demonstrated experience with Windows or Macintosh desktop operating systems.

Experience with endpoint services management and deployment tools used in conjunction with Windows, Mac OS or mobile devices? such as MECM, JAMF or Intune/Autopilot.

Experience with Active Directory or Azure Active Directory.

Demonstrated experience with foundational networking technologies such as DHCP, DNS, PXE, Netboot, multicast.

Basic experience and knowledge with management of projects.

Programming experience in at least one relevant language such as PowerShell, Bash, Z shell, Python, Azure CLI, Azure Cloud Shell.

Experience with packaging applications for use in an endpoint management system.

Company Description

Established in 1968, the University of Maine System (UMS) unites six distinctive public universities, comprising 10 campuses and numerous centers, in the common purpose of providing quality higher education while delivering on its traditional tripartite mission of teaching, research, and public service. A comprehensive public institution of higher education, UMS serves more than 30,000 students annually and is supported by the efforts of more than 2,000 faculty, more than 3,000 staff, and a complement of adjunct faculty. Reaching more than 500,000 people annually through educational and cultural offerings, the University of Maine System also benefits from more than two-thirds of its alumni population residing within the state; more than 123,000 individuals. The System consists of six universities: The University of Maine (UMaine), including its regional campus the University of Maine at Machias (UMM); the University of Maine at Augusta (UMA); the University of Maine at Farmington (UMF); the University of Maine at Fort Kent (UMFK), the University of Maine at Presque Isle (UMPI); and the University of Southern Maine (USM). The System also includes the University of Maine School of Law and the University of Maine Graduate and Professional Center.

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