Job Listing

POSTED: April 29, 2019

Director of Enterprise Applications

Holyoke Community College
Holyoke, MA
Full time
Senior/Mid Level Management
$97,000-$102,000/year, plus a comprehensive State benefits package

Under the leadership of the campus Chief Information Officer (CIO), the Director of Enterprise Systems is responsible for coordinating the implementation, development, integration and maintenance of enterprise-wide applications including the College’s centrally managed information systems, web applications, and various database systems. The Director is also responsible for the oversight of staff, projects, and processes. The position requires a hands-on role in determining users and department requirements, systems implementations, technical support, enhancement, administrations and in ensuring standards compliance.
1. Directs the lifecycle management and support of enterprise-wide administrative and student information system applications by planning and developing the implementation, maintenance, enhancement and replacement of these systems.
2. Serves as project manager for the implementation of enterprise-wide administrative and student information systems and integration with other applications and systems; determines fiscal requirements and prepares budgetary recommendations.
3. Provides leadership and management to staff members. Coordinates the activities of applications support, database administration and third party services.
4. Works closely with ITS leaders to establish strategic goals, implement strategic plans, and the technology-related governance processes.
5. Stays informed of product enhancements and support user areas on testing of new applications, modifications or versions.
6. Conducts feasibility studies, strategic planning, and research; analyze problems and design systems grounded in best practices with appropriate technologies.
7. Ensures information security and database integrity where appropriate.
8. Complies with college policies, guidelines/standard and best practices for the implementation of information systems; maintains a clear understanding and compliance with state and Federal laws and regulations related to personally-identifiable information.
9. Further develops a shared vision for holistic integration of disparate systems.
10. Acts as a liaison between ITD and the college administrative and academic community and foster cooperative working relationships between ITD and user constituencies.
11. Additional responsibilities as determined by the CIO and/or other college designee.
12. Performs special projects and related responsibilities as initiated and requested.

Required Qualifications: Seven (7) years of experience maintaining ERP and ancillary systems; Bachelor's degree in related and/or equivalent experience/training; Certification in Project Management or equivalent project management experience required; Demonstrated skills needed to develop process and system implementation plans; Ability to set and change priorities amongst multiple competing constituencies; Demonstrated ability to effectively communicate with all levels within an organization. Preferred: Experience with Ellucian Banner
Bachelor's degree in related and/or equivalent experience/training; Certification in Project Management or equivalent project management experience required
Holyoke Community College: the opportunities you want; the future you're looking for. For over 65 years, Holyoke Community College has been a gateway to quality education and career advancement. Seeking to realize their dreams and aspirations, more than 100,000 students have come through the open doors of the College. HCC offers over 100 different academic options. The Commonwealth's oldest community college, Holyoke Community College serves more than 10,000 students annually in credit and noncredit programs and courses. The college has the highest transfer rate of any community college statewide, holding articulation agreements with more than 27 colleges and universities. Recognized for its Honors Program, distance learning curriculum, learning communities, and service to students, HCC also offers business development opportunities through the Kittredge Center for Business and Workforce Development.