Skip to Main Content
Community/Job Board/Job Board/Technical (Programmer, Developer, Analyst)/Enrollment Systems Administrator/Technical Operations Lead

Enrollment Systems Administrator/Technical Operations Lead

Posted: January 8, 2021
Description
Skills
Education
Company Description

Job Summary
Independently perform complex applications/web development for projects of large to very
large size and complexity; typically work as part of a team to implement business solutions.
Responsible for all aspects of application development cycle. Code advanced and complex
software solutions.

Job-Specific Responsibilities
Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Enrollment Systems Administrator and Technical Operations Lead leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through
this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data
analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate,
data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds
between systems and resolving conflicts.

Basic Qualifications:
Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
Bachelor’s degree (computer science or information systems preferred) with 5 or more years’ related experience analyzing and managing data or Master’s degree (computer science or information systems preferred) with 3 or more years’ related experience analyzing and managing data preferred.
Knowledge of information technology applications, processes, software and equipment.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.
Demonstrated experience with relational databases and statistical data analysis.
Proficiency with Excel and HTML.
Experience with Technolutions Slate T-SQL, SQL, XML, and XSLT.
Experience with implementing, customizing, and managing Slate, and with QA testing.
Excellent analytical, project management, and trouble-shooting skills.
Demonstrated ability to think strategically and to use data for strategic planning purposes.
Excellent team, interpersonal, and communication skills; flexibility and adaptability to shift to changing priorities and needs required; ability to work under deadline pressure; ability to work with confidential information.
Prior work with admissions/enrollment data and student information systems a plus.
Data reporting experience with Tableau or a similar data visualization tool helpful.
Attention to detail and an ability to learn new and complex tools as required are essential.
Ability to work extra hours as needed during peak period (typically December-April).

Bachelor's Degree in Computer Science or Information Technology/Systems

https://www.hks.harvard.edu/more/about

Description

Job Summary
Independently perform complex applications/web development for projects of large to very
large size and complexity; typically work as part of a team to implement business solutions.
Responsible for all aspects of application development cycle. Code advanced and complex
software solutions.

Job-Specific Responsibilities
Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Enrollment Systems Administrator and Technical Operations Lead leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through
this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data
analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate,
data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds
between systems and resolving conflicts.

Skills

Basic Qualifications:
Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
Bachelor’s degree (computer science or information systems preferred) with 5 or more years’ related experience analyzing and managing data or Master’s degree (computer science or information systems preferred) with 3 or more years’ related experience analyzing and managing data preferred.
Knowledge of information technology applications, processes, software and equipment.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.
Demonstrated experience with relational databases and statistical data analysis.
Proficiency with Excel and HTML.
Experience with Technolutions Slate T-SQL, SQL, XML, and XSLT.
Experience with implementing, customizing, and managing Slate, and with QA testing.
Excellent analytical, project management, and trouble-shooting skills.
Demonstrated ability to think strategically and to use data for strategic planning purposes.
Excellent team, interpersonal, and communication skills; flexibility and adaptability to shift to changing priorities and needs required; ability to work under deadline pressure; ability to work with confidential information.
Prior work with admissions/enrollment data and student information systems a plus.
Data reporting experience with Tableau or a similar data visualization tool helpful.
Attention to detail and an ability to learn new and complex tools as required are essential.
Ability to work extra hours as needed during peak period (typically December-April).

Education

Bachelor's Degree in Computer Science or Information Technology/Systems

Company Description

https://www.hks.harvard.edu/more/about

Position Overview

Company

Harvard Kennedy School

Location

Cambridge, MA

Job Type

Full time

Salary

67,700-90,800

Apply Now

Position Details

Description

Job Summary
Independently perform complex applications/web development for projects of large to very
large size and complexity; typically work as part of a team to implement business solutions.
Responsible for all aspects of application development cycle. Code advanced and complex
software solutions.

Job-Specific Responsibilities
Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Enrollment Systems Administrator and Technical Operations Lead leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through
this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data
analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate,
data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds
between systems and resolving conflicts.

Skills and Experience

Basic Qualifications:
Minimum of two years’ post-secondary education or relevant work experience
Additional Qualifications and Skills:
Bachelor’s degree (computer science or information systems preferred) with 5 or more years’ related experience analyzing and managing data or Master’s degree (computer science or information systems preferred) with 3 or more years’ related experience analyzing and managing data preferred.
Knowledge of information technology applications, processes, software and equipment.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.
Demonstrated experience with relational databases and statistical data analysis.
Proficiency with Excel and HTML.
Experience with Technolutions Slate T-SQL, SQL, XML, and XSLT.
Experience with implementing, customizing, and managing Slate, and with QA testing.
Excellent analytical, project management, and trouble-shooting skills.
Demonstrated ability to think strategically and to use data for strategic planning purposes.
Excellent team, interpersonal, and communication skills; flexibility and adaptability to shift to changing priorities and needs required; ability to work under deadline pressure; ability to work with confidential information.
Prior work with admissions/enrollment data and student information systems a plus.
Data reporting experience with Tableau or a similar data visualization tool helpful.
Attention to detail and an ability to learn new and complex tools as required are essential.
Ability to work extra hours as needed during peak period (typically December-April).

Education

Bachelor's Degree in Computer Science or Information Technology/Systems

Company Description

https://www.hks.harvard.edu/more/about

Become a Member

Complete the application for Institution Membership to start using NERCOMP member benefits now!

Get Started