Job Listing

POSTED: October 3, 2018

Executive Director of Enterprise Systems and Infrastructure Systems

St. Lawrence University
Canton, NY
Full time
Executive Level Management

Under the direction of the Vice President for Finance and Administration, the successful candidate will provide direction and coordinate the work of Enterprise Systems and Infrastructure Systems teams, to best serve the needs of users. In addition, the Executive Director will work with senior leadership to ensure that efforts within IT are coordinated and executed strategically and collaboratively. Finally, as part of a Library and IT division, s/he/they will work closely with other Directors to ensure coordination and communication across the division.

St. Lawrence uses both locally hosted and cloud-based enterprise systems, though we expect to become more cloud-based over the next few years, thus close collaboration between the Enterprise Systems group and the Infrastructure Systems group will be increasingly critical. Regardless of where systems are housed/managed, we need to strengthen relationships between IT and end-users. Critical to this position is the ability to work with users to help them to define needs and to work with IT directors to ensure that those needs are met. Integral to this process will be working collaboratively with users and IT staff to prioritize needs so that finite resources are used to address those which carry the highest priority. At the same time, the executive director needs to be a leader in thinking about the opportunities and risks of moving systems to the cloud and of implementing new systems. The successful candidate will also need to ensure that both staff and users receive the training necessary to increase efficiency and to maintain security. S/he/they must work to encourage regular communication, to set expectations for staff, and to foster the development and evaluation of their staffs. Finally, the executive director should employ and promote a strategic approach to IT which considers the entire picture of institutional needs, a long-term view, and a proactive versus reactive orientation.

The Executive Director must also be engaged outside of the University by being part of national/regional organizations and by attending and presenting at conferences. In addition, s/he/they should work to ensure that the University is aware of and seeking grants appropriate for her/his/their area of responsibility.

Interested applicants must apply online at uploading all required materials which are defined in the “special instructions to applicant” section. Review of applications will begin immediately and continue until the position is filled.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

• A minimum of eight years experience managing professional technical staff including personnel management, budget development and budget management. • A minimum of five years experience working within an enterprise systems or infrastructure group. • Experience in leading decision-making and implementation of cloud computing initiatives. • Experience in strategic planning. • Proven ability to lead and mentor staff. • Proven ability to develop positive and productive working relationships. • Commitment to customer service. • Superior listening, written, and verbal communication skills. • Ability to make effective decisions, under pressure, in a timely manner. • Demonstrated ability to work inclusively with a diverse team and serve a diverse clientele. • Strong professional ethics and commitment to information security and confidentiality. • Demonstrated commitment to achieving and maintaining a high level of cultural competency. • Ability to prioritize and manage multiple tasks while providing consistent and reliable results. • Ability to explain complex concepts clearly when presenting information and responding to questions from the campus community. • Experience with project management and capacity planning tools. • Experience working with vendors on pricing, negotiations and technical support issues.
• Bachelor’s degree from an accredited University
Located at 23 Romoda Drive, Canton, NY, St. Lawrence University is a coeducational, private, independent liberal arts institution of about 2,400 students from more than 40 states and 40 nations. The educational opportunities at St. Lawrence inspire students and prepare them to be critical and creative thinkers, to find a compass for their lives and careers, and to pursue knowledge and understanding for the benefit of themselves, humanity and the planet. Through its focus on active engagement with ideas in and beyond the classroom, a St. Lawrence education leads students to make connections that transform lives and communities, from the local to the global. The University is committed to and seeks diversity among its faculty, staff and students. Such a commitment ensures an atmosphere that is diverse and complex in ways that are intellectually and socially enriching for the entire campus community. Applications by members of all underrepresented groups, as well as from individuals with experience teaching or working in a multicultural environment, are encouraged. St. Lawrence University is an Equal Opportunity Employer. For additional information about St. Lawrence, please visit