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Infrastructure Engineer/Senior Infrastructure Engineer

Posted: June 13, 2024
Description
Skills
Education
Company Description

The Infrastructure Engineer is a member of the Enterprise Infrastructure Services team within Information Technology Services. This position plays a key role in maintaining, and improving the campus infrastructure and its many future transformative projects and initiatives across campus including the construction of the Middle Campus, Lower Campus, and Colgate's cloud infrastructure.

Accountabilities :
This position supports the Colgate mission by providing a reliable and robust network and hardware infrastructure that supports the academic and administrative areas of the university. This position is responsible for installing, configuring and maintaining the physical network, connections and servers used at Colgate University.

Specific Accountabilities include but are not limited to:
- Implement, maintain and improve infrastructure systems and services by regularly monitoring to prevent problems and assess the need for improvements.
- Actively research current and emerging networking technologies to better understand and apply network engineering best practices and procedures.
- Ensure security, uptime, efficiency and functionality of Colgate’s wired and wireless network infrastructure, DHCP and DNS services, network authentication service (Clearpass), storage, remote sites, hardware and software based firewalls, Voice-over-IP (VoIP) systems, virtual machine environment (VMware), and cloud infrastructure through regular maintenance and improvements.
- Maintain knowledge of security standards and requirements. Understand and apply appropriate security and privacy concepts and methods, and assist with security incident response.
- Proactively identify, analyze, diagnose, document, and resolve all technical issues and requests in a ticketing system.

On-Call Responsibilities: The Infrastructure Engineer will participate in the after-hours ITS on-call rotation to respond to issues outside of normal business hours.

For more info.... see posting
https://careers.colgate.edu/postings/5804

Requirements:
- Demonstrated knowledge of DHCP, DNS, firewalls, VPNs, and troubleshooting wired and wireless network issues.
- Experience working with and knowledge of operating an enterprise level network using at least one major equipment manufacturer.
- Experience working with and knowledge of server virtualization (VMWare) and configuration of servers including Active Directory, web servers, database servers, and email.
- Experience scripting relating to managing network infrastructure or servers.
- Strong communication skills with the ability to communicate with people of all skill levels
- Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
- Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.

Preferred Qualifications:
- Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
- Experience with Aruba wired and/or wireless networks.
- Experience in higher education environments is preferred.

Must have a valid driver’s license in accordance with the University’s MVR policy.

Education: Bachelor’s Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the University community. ITS prides itself on exceptional customer service and building creative solutions to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. Under the leadership of the CIO, ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate’s Third Century Plan.

Description

The Infrastructure Engineer is a member of the Enterprise Infrastructure Services team within Information Technology Services. This position plays a key role in maintaining, and improving the campus infrastructure and its many future transformative projects and initiatives across campus including the construction of the Middle Campus, Lower Campus, and Colgate's cloud infrastructure.

Accountabilities :
This position supports the Colgate mission by providing a reliable and robust network and hardware infrastructure that supports the academic and administrative areas of the university. This position is responsible for installing, configuring and maintaining the physical network, connections and servers used at Colgate University.

Specific Accountabilities include but are not limited to:
- Implement, maintain and improve infrastructure systems and services by regularly monitoring to prevent problems and assess the need for improvements.
- Actively research current and emerging networking technologies to better understand and apply network engineering best practices and procedures.
- Ensure security, uptime, efficiency and functionality of Colgate’s wired and wireless network infrastructure, DHCP and DNS services, network authentication service (Clearpass), storage, remote sites, hardware and software based firewalls, Voice-over-IP (VoIP) systems, virtual machine environment (VMware), and cloud infrastructure through regular maintenance and improvements.
- Maintain knowledge of security standards and requirements. Understand and apply appropriate security and privacy concepts and methods, and assist with security incident response.
- Proactively identify, analyze, diagnose, document, and resolve all technical issues and requests in a ticketing system.

On-Call Responsibilities: The Infrastructure Engineer will participate in the after-hours ITS on-call rotation to respond to issues outside of normal business hours.

For more info.... see posting
https://careers.colgate.edu/postings/5804

Skills

Requirements:
- Demonstrated knowledge of DHCP, DNS, firewalls, VPNs, and troubleshooting wired and wireless network issues.
- Experience working with and knowledge of operating an enterprise level network using at least one major equipment manufacturer.
- Experience working with and knowledge of server virtualization (VMWare) and configuration of servers including Active Directory, web servers, database servers, and email.
- Experience scripting relating to managing network infrastructure or servers.
- Strong communication skills with the ability to communicate with people of all skill levels
- Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
- Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.

Preferred Qualifications:
- Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
- Experience with Aruba wired and/or wireless networks.
- Experience in higher education environments is preferred.

Must have a valid driver’s license in accordance with the University’s MVR policy.

Education

Education: Bachelor’s Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Company Description

Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the University community. ITS prides itself on exceptional customer service and building creative solutions to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. Under the leadership of the CIO, ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate’s Third Century Plan.

Position Overview

Company

Colgate University

Location

Hamilton, NY

Job Type

Full time

Salary

$80,000-$90,000/$93,000-$99,000

Apply Now

Position Details

Description

The Infrastructure Engineer is a member of the Enterprise Infrastructure Services team within Information Technology Services. This position plays a key role in maintaining, and improving the campus infrastructure and its many future transformative projects and initiatives across campus including the construction of the Middle Campus, Lower Campus, and Colgate's cloud infrastructure.

Accountabilities :
This position supports the Colgate mission by providing a reliable and robust network and hardware infrastructure that supports the academic and administrative areas of the university. This position is responsible for installing, configuring and maintaining the physical network, connections and servers used at Colgate University.

Specific Accountabilities include but are not limited to:
- Implement, maintain and improve infrastructure systems and services by regularly monitoring to prevent problems and assess the need for improvements.
- Actively research current and emerging networking technologies to better understand and apply network engineering best practices and procedures.
- Ensure security, uptime, efficiency and functionality of Colgate’s wired and wireless network infrastructure, DHCP and DNS services, network authentication service (Clearpass), storage, remote sites, hardware and software based firewalls, Voice-over-IP (VoIP) systems, virtual machine environment (VMware), and cloud infrastructure through regular maintenance and improvements.
- Maintain knowledge of security standards and requirements. Understand and apply appropriate security and privacy concepts and methods, and assist with security incident response.
- Proactively identify, analyze, diagnose, document, and resolve all technical issues and requests in a ticketing system.

On-Call Responsibilities: The Infrastructure Engineer will participate in the after-hours ITS on-call rotation to respond to issues outside of normal business hours.

For more info.... see posting
https://careers.colgate.edu/postings/5804

Skills and Experience

Requirements:
- Demonstrated knowledge of DHCP, DNS, firewalls, VPNs, and troubleshooting wired and wireless network issues.
- Experience working with and knowledge of operating an enterprise level network using at least one major equipment manufacturer.
- Experience working with and knowledge of server virtualization (VMWare) and configuration of servers including Active Directory, web servers, database servers, and email.
- Experience scripting relating to managing network infrastructure or servers.
- Strong communication skills with the ability to communicate with people of all skill levels
- Ability to work both independently and within a team. Willing to collaborate, share ideas openly and learn.
- Demonstrated understanding of, sensitivity to, and respect for working in a highly collaborative environment with diverse populations.

Preferred Qualifications:
- Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
- Experience with Aruba wired and/or wireless networks.
- Experience in higher education environments is preferred.

Must have a valid driver’s license in accordance with the University’s MVR policy.

Education

Education: Bachelor’s Degree in Information Technology or a related degree preferred, or equivalent additional professional experience in essential duties and responsibilities.

Company Description

Colgate Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the University community. ITS prides itself on exceptional customer service and building creative solutions to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization. Under the leadership of the CIO, ITS is embarking on a strategic planning process to align services and resources with several exciting new initiatives identified in Colgate’s Third Century Plan.

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