Job Listing

POSTED: July 24, 2019

Instructional Content Developer

The College of Saint Rose
Albany, NY
Full time

Job Description:
The Instructional Content Developer collaborates with faculty and course design teams on a project basis to create engaging digital content and assemble/maintain high-quality online and hybrid course experiences using established curricula and sound design standards. They directly create, adapt, and maintain content items and course packages.
1. Create engaging digital content objects such as audio, video, animations, websites, graphics, etc. for use in online courses and programs. Serve as subject matter expert and advocate for instructional and interactive media innovation.
2. Build and maintain master courses, learning modules, and other packaged digital content. This includes collaborating with faculty and others on the creation of original content as well as reviewing, revising, and refreshing existing courses and content.
3. Provide faculty with training and professional support for their own use of College-supported content creation software, learning platforms, and online communication tools.
4. Create user documentation and training videos in response to common requests/questions.
5. Collaborate with Instructional Support Specialist and Technology Support Services and monitor support topics in order to inform continual improvement, revision of course layouts, and content clarity.
6. Provide backup technical support for use of learning platforms and tools. This includes communicating with end-users and vendors to ensure timely response. Contribute to the technical administration of learning platforms and tools.
7. Contribute to the collective research and exploration of new technologies or new ways of using existing technologies to improve teaching and learning. Test features, try new approaches, and collaborate with colleagues on evaluating their effectiveness.
8. Contribute to the technical administration of academic systems, such as the LMS, assessment platform, and multimedia tools.
9. Remain current on the established policies and laws related to cyber-security, identity protection, copyright, accessibility, intellectual property, FERPA and other legal/ethical issues that impact technology use on campus.
10. Actively engage in appropriate professional development activities.

Requirements: 1. Bachelor's degree in digital media, educational technology, instructional development, or a related field, or a combination of direct work experience and technical skills. Master's degree preferred. 2. A minimum of one year's experience creating/producing original content for instructional/academic use. 3. Experience developing online courses or packaging digital instructional materials into lessons/modules in an LMS with cohesion and clarity. 4. Proven track record of excellent customer service to a diverse user population through active listening, critical thinking, adaptability, and clarity of written and verbal communication. 5. Strong multimodal communication skills and ability to apply effective communication strategies to content production and course building. 6. Experience generating video captions, image alt-text, and applying multimodal content delivery strategies, while utilizing knowledge of accessibility laws and principles of universal design. 7. Demonstrated ability to independently solve problems by researching, learning, and troubleshooting new or unfamiliar software and workflows. 8. Demonstrated experience working independently as well as collaboratively in a dynamic team environment and as a contributor on team projects. 9. Ability to organize, prioritize, and complete multiple and overlapping tasks, projects and requests on deadline and while staying detail-focused. 10. Proficiency with MS Windows (including Microsoft Office), Macintosh and Mobile environments. 11. Knowledge of Camtasia, digital ink/annotation tools, VoiceThread, Zoom, and Articulate is preferred. 12. Familiarity with policies and laws relating to instructional technology in higher education, such as intellectual property, copyright, accessibility, FERPA, is preferred. Additional Information: Full year, Full time, Monday-Friday work schedule. Comprehensive health and dental benefits, generous time off, a tuition remission plan to further enhance your knowledge and skills, retirement plans through TIAA, and wellness programs including the use of our fitness center. The College of Saint Rose values diversity and abides by federal, state and local law in admissions, employment and all services and programs provided. It does not unlawfully discriminate on the basis of race, color, sex, religion/creed, disability, age, national/ethnic origin, gender identity or expression, sexual orientation, familial status, marital status, military status, domestic violence victim status, or any other condition established by law. The College of Saint Rose is committed to providing a safe, supportive, and secure environment for the entire college community and upon request, will provide its annual security report. This report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off campus buildings or property owned or controlled by the College, and on public property within, or immediately adjacent to and accessible from the campus. This report also includes institutional policies concerning campus security, such as policies concerning sexual assault and other matters. You can obtain a copy of this report by contacting the Office of Safety and Security at 518-454-5187 or on line at Application Instructions: In order to be considered for this position, you must submit your credentials online. Create a College of Saint Rose Employment Account by clicking on the APPLY NOW tab below. You will be able to upload the following documents, which are required for consideration: • Resume • Cover letter (required, as this is a demonstration of your writing skills) Already have a College of Saint Rose Employment Account? Login (;jsessionid=30CDCB9222908433D8625F09DE5494AC) to add documents or update your account. Apply Here: PI112110237
Bachelor's degree
Company Description: The College of Saint Rose is a dynamic institution of higher education, enrolling approximately 4,000 students. Located in the City of Albany, the heart of New York State's Capital Region, the College is an independent, coeducational institution, with dedicated faculty, administrators and staff, focused on transforming the lives of our students. Through a strong liberal education curriculum, and professional programs, Saint Rose serves four-year and transfer students and working professionals in undergraduate, graduate degree and advanced certificate programs in four academic schools: Arts and Humanities; Business; Education; and Mathematics and Sciences. The College is preparing to celebrate its Centennial in 2020 with the launch of the 2016-2020 Strategic Plan which focuses on global connectedness, student success and fostering creativity and innovation. Guided by our founders and continuing sponsors, the Sisters of Saint Joseph of Carondelet, the College is proud of its mission of service to the urban community. As an institution that values inclusion, we seek to attract and employ individuals who reflect the cultural diversity found within our student body, and across the nation and globe.