Job Listing

POSTED: November 7, 2018

Instructional Technology Coordinator

Laura Garcia | | 4135754765
Greenfield Community College
Greenfield, MA
Full time
Anticipated salary range is $65,161–$75,000. The appointment salary is based on one’s education and experience as dictated by the collective bargaining agreement classification compensation structure. Candidates are therefore advised that it is unlikely the offered salary will be at or near the top of the range.

Reporting to the Chief Information Officer (CIO) and working on the Information Technology (IT) team, the ITC maintains and supports computer and media technology for teaching and learning including: computer labs and laptop pools, classroom and faculty computers, audiovisual media, Smartboards and videoconferencing hardware and software, and academic software for both in-person and online instruction. This position is a liaison between the FITS (Faculty Instructional Technology Support) team and the IT team, coordinating Learning Management System software upgrades, enhancements and testing, as well as coordinating the evaluation and configuration of potential new instructional technologies. Works in cooperation with the Education Technology team to provide multimedia and audiovisual support for College events and with the Desktop Support team to manage academic desktop computer support. GCC seeks forward-looking candidates for this position who embrace lifelong learning and the creative use of emerging technologies in the pursuit of innovative, sustainable and high impact educational initiatives.

• Plans the development of Learning Management System software upgrades and enhancements in cooperation with the IT Applications Team and FITS. Coordinates testing and configuration of LMS functionality. Evaluates and tests add-ons and plug-ins for the LMS and recommends adoption or termination as appropriate.
• Works with the Desktop Support and the Educational Technology teams to create, test and manage computer images for classrooms, computer labs, laptop pools and faculty computers. Participates in efforts to pilot and adopt centralized desktop management best practices.
• Provide Tier 2 support for faculty and staff in using the LMS, including consulting on course design and management, setting up gradebooks, test, quizzes, assignments, etc.
• Provide Tier 2 support for educational technology including (but not limited to): Smartboards, teaching stations, Camtasia, SMART notebook, Big Blue Button, Zoom, SnagIt, PowerPoint, OwnCloud etc.
• Create instructional videos and/or specialized documentation on best practices for teaching and learning technology as necessary.
• Create customized training modules in conjunction with faculty and the Workforce Development office.
• Provide closed captioning services and support for instructional videos and video productions.
• Provide support for faculty in the use of video capture and streaming in instructional settings.
• Work with Disability Services to create and provide resources to faculty to promote accessibility of in-person and online course materials.
• Assist Educational Technology team to support multimedia and audiovisual aspects of campus events.
• Provide occasional support of multimedia marketing efforts.
• Provide workshops and one-on-one trainings for faculty on using instructional technology.
• Assist in preparing grant proposals with technology components for teaching and learning initiatives.

• Bachelor’s degree and at least three (3) years’ experience providing technology support in an educational setting.
• Demonstrated competency with Windows and Macintosh computer platforms, as well as common desktop software applications and basic networking.
• Demonstrated competency with video creation and editing, multimedia, and videoconferencing software and audiovisual technology in an educational setting.
• At least 2 years’ experience working with and supporting a Learning Management System in an educational setting.
• Excellent organizational and communication skills, oral and written.
• Ability to work independently and meet deadlines.

Standard hours are 8 a.m. – 4 p.m. This position will require some night and weekend hours for event coverage.

In order to be considered for this position, you must submit your credentials online.

Create a Greenfield Community College account at You will be able to upload the following required documents for consideration:
• Resume
• Cover letter
• Contact information for 5 professional references

When preparing your cover letter and resume, please refer to the minimum and preferred qualifications and, if applicable, include an equivalency statement.

Successful completion of a CORI check WILL be required as a condition of employment. Official copies of all academic transcripts will be required at the time of hire.

Applications accepted up to and including November 26, 2018.

Applications received after the November 26, 2018 deadline MAY be considered until the position is filled.

***Greenfield Community College is proud to value diversity in our community of faculty,
staff and students and is an Equal Opportunity/Affirmative Action employer. ***

REQUIRED SKILLS, KNOWLEDGE AND APTITUDES: • Proficient with standard desktop software applications (MS Office, Google Apps, Adobe CS). • Ability to produce various media materials. • Experience training and instructing individuals and groups on the use of AV, computer and video equipment. • Self-starting lifelong learner with proven aptitude to understand and integrate new technologies. • Ability to read, write and comprehend the English language. PREFERRED QUALIFICATIONS: • Demonstrated commitment to cultural diversity. • Experience working in higher education. EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.
• Master’s degree in Education, Instructional Media/Technology or a related field.
THE COLLEGE: Greenfield Community College is located in the beautiful and historic Pioneer Valley of western Massachusetts, between the foothills of the Berkshire Mountains and the fertile farmland of the Connecticut River watershed. GCC is a public community college serving over 4,800 people annually in credit courses and credit-free workshops. Known for the caring and supportive attitude of the faculty and staff, and for the broad support it enjoys from the surrounding community, the college is fully accredited by the New England Association of Schools and Colleges. In addition to a strong Liberal Arts focus, the College offers a wide variety of innovative and successful programs including Gender and Women’s Studies, Fine Arts, Nursing, Renewable Energy, and Outdoor Leadership, as well as varied learning environments, from traditional classrooms, to distance learning, peer tutoring, one-on-one faculty-student advising, workforce development, and learning communities that cater to specific needs and interests. Close to fifty percent of Greenfield Community College students transfer to four-year colleges, and it is Smith College’s largest source of community college transfer students. Much of the College has undergone a multi-million dollar renovation that incorporates universal design principles to meet the needs of all our students. Greenfield Community College actively encourages and provides opportunities for leadership and professional development.