Job Listing

POSTED: April 19, 2019

Learning Environments Integrator

LISTING CONTACT
Denise Snyder | snyderd2@union.edu
COMPANY
Union College
LOCATION
Schenectady, NY
JOB TYPE
Full time
CATEGORY
Customer Support
SALARY
27.00-29.00/hr

The Learning Environments Integrator reports to the Assistant Director of Learning Environments. This position provides enterprise room management support and technical solutions for the College’s learning environments infrastructure and is responsible for ensuring reliable coverage of audio-visual (A/V) support for academic classes and special events. This position provides primary technical and functional support for campus Crestron control systems and the associated integrations with cloud-based and on-premise applications. The Learning Environments Integrator collaborates with other members of the Information Technology Services (ITS) department to implement best practice in maintenance and replacement schedules of A/V and classroom/public lab computing equipment that are consistent with the College’s goals. Within the scope of the responsibilities, this position installs and maintains operating system software and applications in public computing labs and classrooms as needed; works with the ITS Enterprise Systems team to schedule necessary application installs/updates through software deployment appliances; manages evaluation, integration, and deployment of enhancements to existing enterprise room management applications; and monitors/repairs classroom technology and equipment remotely, as well as in the field. The Learning Environments Integrator works with the Assistant Director of Learning Environments to conduct feasibility studies, evaluate costs, analyze user needs, and establish documentation to support new A/V and enterprise room management systems. This position is an important liaison with the user community, technical staff, and support organizations/external vendors for quick resolution of both A/V and classroom computing issues, as well as future planning. The position works and partners with all members of the ITS department to be responsive to the needs of a diverse group of users, address escalated issue reports, and participate in other projects as needed. This is a full-time, 12-month, non-exempt position (overtime eligible). Work hours are during normal business hours, which may include (limited) evening and weekends.

Note: All new hires of Union College are subject to a thorough education, work experience, criminal history background check and pre-employment physical where applicable.

Work Days: Monday-Friday (limited nights and weekends-overtime eligible)
Shift Start/End Time: 8:30 am-4:54 pm
Hours Per Week: 40
Weeks Per Year: 52

A minimum of 4 years hands-on experience with audio, video and projection systems required; 5+ years preferred. AVIXA CTS and Crestron programming experience required; Crestron Fusion certifications preferred. Audinate Dante level 1 certification desirable.
Associate degree in Applied Sciences, Computer Information Systems, Communications, or Audio Production Technologies required; Bachelor’s degree and/or equivalent experience preferred. A combination of professional experience, coursework, and training will also be considered.
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering. Benefits: Union College offers an exceptional benefits package that includes medical, dental, and vision insurance, life and disability coverage, a generous 11% retirement plan contribution and tuition remission. Diversity at Union College: Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations. Non-Discrimination Policy: Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.