Job Listing

POSTED: August 30, 2018

Learning Environments Services Coordinator

Ellen Yu | | 5183886293
Union College
Full time

The basic purpose of this position is to provide day-to-day coordination of learning technology services and Tier 2 support of technologies within electronic classrooms and other Union facilities as well as audio-visual (A/V) support for academic classes and special events. This position provides a wide range of services and support needs for the campus community. This is a full-time, 12-month, non-exempt position. Work hours will be arranged to meet needs, which include evening and weekends. This position reports to the Assistant Director of Learning Environments.

A minimum of 6 months hands-on experience with audio, video and projection systems; 2+ years preferred. Knowledge of Windows and Apple operating systems; some understanding of networks and printers. Experience with and knowledge of sound, lighting and video systems. Understanding of professional video production procedures, practices, techniques, and terminology, as well as principles of analog and digital video capture is required. Must be able to navigate stairs while carrying equipment weighing up to 25 pounds. Proficiency with A/V and associated equipment, such as Crestron control systems. Experience with the operation of video cameras and recorders, lighting, sound reinforcement, video switching, character generation, graphics manipulation, audio recording equipment, file compression, post-production equipment, and professional video editing software. Ability to troubleshoot software systems to identify and resolve problems, restore service, and/or assure system integrity. Able to prioritize and complete multiple time-critical tasks to meet classroom and special event needs. Good interpersonal, organizational, communication and problem-solving skills; ability to work independently. Excellent verbal and written communication skills needed. Successful experience in a service-oriented position.
Associate degree required in Applied Sciences, Computer Information Systems, Communications, or Audio Production Technologies; Bachelor’s Degree and/or equivalent experience preferred. A combination of professional experience, coursework and training will also be considered. AVIXA CTS and Crestron certifications preferred.
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering. Union College offers an exceptional benefits package that includes medical, dental, and vision insurance, life and disability coverage, a generous 11% retirement plan contribution and tuition remission. Diversity at Union College Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations. Non-Discrimination Policy Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.