Reporting to the Head of Administrative Computing, the Programmer/Analyst supports members of the College’s administrative staff in applying information technologies to meet their goals and business objectives. This position is a member of a team that consists of project managers, systems analysts, database administrators and programmers.
Develop new applications and processes and perform program modifications/enhancements to Ellucian software as requested by administrative offices. Analyze customer business processes in order to provide the most effective and efficient solution. Use available development tools to create ad hoc reports and/or import or export and otherwise manipulate administrative data. Customize forms as needed in accordance with standards.
Develops and supports data integrations between and among administrative applications and associated services. Develops system modifications, maps data fields between services, and utilizes available APIs to coordinate the data exchange. Works with users, operations staff, and outside vendors to make adjustments as objectives change, documenting operational procedures, and data connections.
Work as part of the Administrative Computing team to assist members of the Mount Holyoke College administrative staff in applying information technology to meet their business requirements. Facilitate sharing of data among users. Assist users with various Ellucian Colleague administrative application modules.
Create and maintain program and operational documentation of both Ellucian provided and Mount Holyoke College written programs and applications supporting administrative systems.
Stay informed with the latest developments in Ellucian and other supported software tools and applications by attending seminars, training, and professional associations. Remain abreast of technology trends and relate findings to business office requirements and long range planning efforts.