Job Listing

POSTED: March 8, 2019

Senior Enterprise Systems Manager

Ellen Yu | | 5183886293
Union College
Full time
Technical (Programmer, Developer, Analyst)

The Senior Enterprise Systems Manager provides server and application management support for the College’s centralized enterprise computing infrastructure and is responsible for ensuring stable, continuous, and secure delivery of mission-critical applications and services. This position provides primary technical and functional support for the Enterprise Resource Planning (ERP) systems and the associated integrations with multiple cloud-based and on-premise applications. The Systems Manager collaborates with other members of the Enterprise Systems group to implement system provisioning and maintenance practices that are consistent with the College’s goals, industry best practices, and regulatory requirements. Within the scope of the responsibilities, the Systems Manager will install and maintain server hardware and operating system software; create and schedule necessary automated system jobs; manage evaluation, integration, and deployment of new enterprise applications and enhancements to existing applications; monitor and maintain system, database, and application performance and security; ensure database recoverability, integrity, availability, and accessibility; administer ERP system security ensuring appropriate and approved user access while following governance procedures; monitor and review system and application logs, and create and maintain detailed documentation. The System Manager will also maintain liaisons with the user community, technical staff, and support organizations for resolution of potential ERP issues and testing of new ERP processes and companion applications. The position will work and partner with all members of the ITS department to be responsive to the needs of users, address escalated issue reports, and participate in other projects as needed.

Minimum of four years of proven positive work experience managing Windows and Linux server environments. The selected candidate must demonstrate extensive knowledge of some of the major database management systems (i.e. MSSQL, Oracle, MySQL, Unidata, etc.) and proficiency in task automation scripting (Powershell, Unix Shell, etc.). Experience providing systems support for a college/university Enterprise Resource Planning platform (such as Ellucian Colleague, Banner, Oracle Peoplesoft) is desirable. This position requires excellent interpersonal and communication skills, experience working in a service-oriented environment, demonstrated ability to work with a diverse population, and the ability to prioritize multiple tasks while working both with a team and independently.
Bachelor’s degree required, preferably in Computer Science, Information Science or related field.
Union College Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering. Union College offers an exceptional benefits package that includes medical, dental, and vision insurance, life and disability coverage, a generous 11% retirement plan contribution and tuition remission. Diversity at Union College Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations. Non-Discrimination Policy Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.