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Technical Operations Lead, Enrollment Systems

Posted: May 26, 2021
Description
Skills
Education
Company Description

Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Technical Operations Lead, Enrollment Systems leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions Slate. Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate, data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds between systems and resolving conflicts.

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions SLATE.

Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required. Technical proficiency includes, but is not limited to, system configuration, updates and testing, SQL, data and technical analysis, and data reporting.

Bachelor's Degree in information technology, computer systems engineering, or computer science.

Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match.

Through research, teaching, and engagement with practitioners, Harvard University’s John F. Kennedy School of Government improves public policy and public leadership so that people can live in societies that are safer, freer, more just, and more sustainably prosperous.

Our faculty, students, staff, 20,000 degree program alumni, and 50,000 executive education participants tackle a diverse range of public challenges in the United States and around the world.

Our teaching, research, and engagement with practitioners focus on these priorities:

Protecting security and freedom
Strengthening democracy
Advancing social justice and human rights
Increasing economic well-being
Enhancing sustainability
Improving public leadership and management

Description

Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Technical Operations Lead, Enrollment Systems leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions Slate. Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate, data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds between systems and resolving conflicts.

Skills

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions SLATE.

Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required. Technical proficiency includes, but is not limited to, system configuration, updates and testing, SQL, data and technical analysis, and data reporting.

Education

Bachelor's Degree in information technology, computer systems engineering, or computer science.

Company Description

Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match.

Through research, teaching, and engagement with practitioners, Harvard University’s John F. Kennedy School of Government improves public policy and public leadership so that people can live in societies that are safer, freer, more just, and more sustainably prosperous.

Our faculty, students, staff, 20,000 degree program alumni, and 50,000 executive education participants tackle a diverse range of public challenges in the United States and around the world.

Our teaching, research, and engagement with practitioners focus on these priorities:

Protecting security and freedom
Strengthening democracy
Advancing social justice and human rights
Increasing economic well-being
Enhancing sustainability
Improving public leadership and management

Position Overview

Company

Harvard Kennedy School, Harvard University

Location

Cambridge, MA

Job Type

Full time

Salary

69,000-92,000

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Position Details

Description

Reporting to the Associate Director of Enrollment System and working in close collaboration with colleagues from the Offices of Admissions, Student Financial Services, and Registrar, the Technical Operations Lead, Enrollment Systems leverages the technical capabilities of various Enrollment Systems (e.g. Technolutions Slate, PeopleSoft Campus Solutions, PowerFAIDS) to ensure that HKS maximizes the potential of these systems in an effort to provide superior services to users. Through this work the position will provide insight and guidance on upgrades, feature enhancements, and creative ways to use technology to advance the missions of Enrollment Services and HKS. As the technical operations lead, the position is critical to ensuring the quality and integrity of data that flow through all enrollment systems. The position plays a key role in developing complex and real-time reporting and data analysis across the student lifecycle. Finally, the position helps protect the security of highly sensitive and confidential data by developing, implementing, and maintaining business processes involving data storage, management, and dissemination.

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions Slate. Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required.

Performs system configuration, maintenance, enhancement, and end user support for all online applications using Technolutions Slate. Customizes Slate to meet the changing needs of Enrollment Services, including the design and execution of application flow from submission through decision release, the design and maintenance of custom online portals for prospects and applicants. Supports event management, communications, workflow maintenance, data uploads in Slate. Manages user accounts and permissions. Creates and maintains comprehensive documentation for application processing in Slate, data integration between Slate and other enrollment systems, and end user training and support. Ensures complete accuracy of all admissions decisions and admissions data. Imports prospect and applicant data from a variety of ad hoc sources. Builds and maintains a library of queries and reports within Slate and PeopleSoft for users. Works on special projects directly related to enrollment data that have strategic use. Manages the interaction of database products from different vendors, ensuring accurate data feeds between systems and resolving conflicts.

Skills and Experience

The successful candidate has a degree in information technology, computer systems engineering, or computer science and experience demonstrating technical proficiency in Technolutions SLATE.

Experience with PeopleSoft Campus Solutions (or similar student information systems), and/or PowerFAIDS (or similar financial aid systems) is a plus but not required. Technical proficiency includes, but is not limited to, system configuration, updates and testing, SQL, data and technical analysis, and data reporting.

Education

Bachelor's Degree in information technology, computer systems engineering, or computer science.

Company Description

Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match.

Through research, teaching, and engagement with practitioners, Harvard University’s John F. Kennedy School of Government improves public policy and public leadership so that people can live in societies that are safer, freer, more just, and more sustainably prosperous.

Our faculty, students, staff, 20,000 degree program alumni, and 50,000 executive education participants tackle a diverse range of public challenges in the United States and around the world.

Our teaching, research, and engagement with practitioners focus on these priorities:

Protecting security and freedom
Strengthening democracy
Advancing social justice and human rights
Increasing economic well-being
Enhancing sustainability
Improving public leadership and management

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