Job Listing

POSTED: January 22, 2019

Web Operations Manager

Colby College
Waterville, ME
Full time
Technical (Programmer, Developer, Analyst)

The web operations manager, reporting to the director of digital strategy, is responsible for overseeing web-development projects and digital products and services for the Office of Communications. The ideal candidate will make innovative and strategic use of WordPress on Colby’s network of websites, embrace data-driven decision making, and possess initiative to use technology to solve problems and build new tools to enhance the experience of Colby’s audience.

The successful candidate will have experience developing database-driven websites and site-management tools in WordPress, as well as fluency in HTML, CSS, Javascript (React preferred), and PHP. Knowledge of SQL and server/networking technology is highly desirable. The web operations manager will collaborate with designers, content producers, managers, and clients to build and maintain high-quality web products of strategic importance to the College, and serve as a key liaison between the Office of Communications and the Office of Information Technology Services (ITS). We encourage inquiries from candidates who will contribute to the cultural and ethnic diversity of our college.

Manage web-related projects within the Office of Communications Maintain project deadlines and track progress using established tools and methodologies Manage vendor and contractor relationships related to web projects and digital products for the office Develop, document, support, and maintain websites and site-management tools Create and maintain documentation of the website and web tools for users Help to establish and maintain a high level of programming standards and practices Maintain and update legacy code to meet the changing needs of the College Ensure the website is optimized for search engines and meets the highest standards of accessibility Develop procedures for testing and debugging code; work with clients to correct issues as they arise Analyze and report on web traffic statistics Collaborate with communications colleagues, site owners, and others to ensure usefulness, quality, and integrity of projects Maintain up-to-date knowledge of emerging web development technologies and apply them where appropriate Train clients on use and administration of new web applications or sites Coordinate web infrastructure requirements and resource access with ITS and work closely with ITS to ensure that Colby software development and security standards are met Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice
Bachelor’s degree or the equivalent in education and experience 4+ years of experience in software development and/or information technology Experience building web-based tools and sites in a communications/marketing environment Fluency in HTML, CSS, Javascript (React preferred), and PHP Experience developing and maintaining WordPress themes and plugins Project management experience desired Knowledge of database architecture preferred Demonstrate a high level of professionalism, an extraordinary degree of self-motivation, a natural tendency toward collaboration, deep respect for the kind of learning that happens at Colby, and a commitment to contributing to a high-functioning, best-in-class communications office Record of creative problem solving, strategic brainstorming, collaboration, and creative execution Commitment to delivering highly polished results under strict time constraints Strong communication and interpersonal skills; establish and maintain effective working relations, communicate effectively about web technologies to clients and colleagues, and work with a culturally diverse population Working knowledge of web server and networking technologies Strong, self-motivated work ethic, and a healthy respect for deadlines Proven ability to work autonomously, swiftly, and effectively on multiple projects; ability to take direction when needed Highly organized, attentive to detail, and dedicated to the office and the College An understanding of and appreciation for the value of a liberal arts education High energy, creative initiative, and flexibility Confidence to exercise discretion while working independently, as well as the commitment to work as part of a team Ability to work occasional nights/weekends
Founded in 1813, Colby is one of America’s most selective colleges. Serving only undergraduates, Colby’s rigorous academic program is rooted in deep exploration of ideas and close interaction with world-class faculty scholars. Students pursue intellectual passions, choosing among 58 majors or developing their own. Independent and collaborative research, study abroad, and internships offer robust opportunities to prepare students for postgraduate success. Colby is home to a community of 2,000 dedicated and diverse students from around the globe. Its Maine location provides easy access to world-class research institutions and civic engagement experiences. In a period of fast-paced progress, Colby is building on its strong foundation while remaining committed to excellence, to supporting students and faculty at the highest levels, and to the College's deep liberal arts traditions. This new chapter includes the creation of innovative academic initiatives and partnerships, strengthening the connections between the liberal arts and the professional world, revitalizing downtown Waterville, and pursuing significant capital projects for performing arts and athletics.