The Community College of Rhode Island is seeking an experienced Solutions Engineer to join our dynamic Information Technology Enterprise Systems team. The ideal candidate will have extensive experience with ERP systems—specifically Ellucian Banner and/or Workday—and a proven track record of delivering robust system integrations. The role requires expertise in enterprise application integration, APIs, and middleware, particularly using tools like Ellucian Ethos, iPaaS platforms, or similar technologies. This individual will play a critical role in implementing, optimizing, and maintaining integrations across our enterprise systems, ensuring seamless communication and data flow between applications. This is a fully remote position.
*Open to remote applicants but some new hire paperwork may need to be completed in person.*
-Design, develop, and maintain integrations between ERP systems (Ellucian Banner, Workday) and other enterprise applications using Ethos, iPaaS tools, and other middleware solutions.
-Analyze, troubleshoot, and resolve integration and data flow issues to ensure system performance, accuracy, and reliability.
-Collaborate with cross-functional teams (functional leads, developers, and stakeholders) to understand business requirements, identify integration needs, and provide effective technical solutions.
-Develop APIs, workflows, and automation scripts to support system interoperability and improve process efficiency.
-Provide expertise in integration architecture, identity management, ensuring best practices in security, scalability, and performance.
-Assist with documenting integration processes, technical designs, and workflows to create a reliable knowledge base for future support.
-Support testing, validation, and deployment efforts to ensure integrations meet functional and technical requirements.
-Partner with vendors, such as Ellucian, to coordinate solutions and address system challenges.
-Proactively monitor systems and integrations to identify and address potential issues before they impact operations.
-Serve as a key resource for enterprise systems initiatives, including ERP optimization, SaaS and iPaaS solutions, and other enterprise integrations.
-Ability to thrive in a remote/hybrid IT workforce and duties as assigned
-Minimum 3-5 years of experience in enterprise systems development, integrations, or middleware solutions.
-Hands-on experience with Ellucian Banner (including Ethos, Data Connect) and/or Workday ERP systems.
-Proven expertise in API development, middleware tools, and integration platforms.
-Experience working with SaaS and cloud-based solutions, as well as on-premise-to-cloud integrations.
-Strong understanding of enterprise data architecture, including data flows, mappings, and system dependencies.
-Proficiency in programming languages (e.g., Javascript, PL/SQL) and familiarity with modern integration technologies.
-Experience troubleshooting and resolving integration-related issues effectively.
-Exceptional analytical, problem-solving, and communication skills.
-Ability to manage multiple priorities, meet deadlines, and collaborate in a team-oriented environment.
-Bachelor’s degree in Computer Science, Information Technology, or a related field.
The Community College of Rhode Island is New England’s largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.
We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.
Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.
We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body.