Description
Skills
Education
Company Description
Position Purpose:
To provide day-to-day coordination of learning environment services and to provide Tier 2 support of technologies within electronic classrooms and other Union facilities as well as audio-visual (A/V) support for academic classes and special events. This position provides a wide range of services and support needs for the campus community.
Essential Responsibilities and Duties:
* Provide Tier I & Tier II support for campus-wide sound and video projection systems, electronic classrooms, and other facilities; train faculty/staff who need to use facilities; perform basic computer troubleshooting; reinstall operating systems and applications; set up computers in classrooms and labs.
* Manage all Work Study student processes to include hiring, scheduling, and training. Also, regularly update Work Study student programming.
* Serves as point of contact and follows all procedures for event needs and scheduling. Work with the Office of Special Events and Conferences to provide A/V equipment and planning for special events; also support work with outside vendors to provide services for campus special events.
* Manage the general maintenance, documentation, and regular inspection of electronic classrooms and other facilities.
* Coordinate delivery, setup, operation and retrieval of equipment for various locations on campus.
* Maintain inventory and organization of all A/V, computer equipment and peripherals, including a hardware database and asset management.
* Perform general office duties including data entry, filing, generating reports, meeting and greeting campus personnel.
* Assist with training and successful execution of video/web conferences.
* Support with developing working relationships with outside vendors and service providers and provide assistance when they are on campus, as needed.
* Continually research and monitor A/V equipment needs across the Union College campus; advise Manager of Learning Environments & Event Support of needed upgrades and equipment as they arise.
* Digital media management and distribution, including audio and video recording for events and speakers, dubbing, editing, and posting online.
* Assist with audio and video recording of live events, with a knowledge of video editing software applications.
Qualifications:
* A minimum of 1 year hands-on experience with audio, video and projection systems; 2+ years preferred.
* Knowledge of Windows and Apple operating systems; some understanding of networks and printers.
* Proficiency with A/V and associated equipment, such as Crestron control systems.
* Experience with and knowledge of sound, lighting and video systems.
* Work effectively in a service-oriented environment with a variety of people and disciplines in order to respond to help requests and escalate complex issues to a higher level position as needed.
* Ability to troubleshoot hardware and software systems to identify and resolve problems, restore service, and/or assure system integrity.
* Highly detail oriented, with a critical degree of accuracy to coordinate, prioritize, and complete multiple time-critical tasks to meet classroom and special event needs.
* Excellent verbal and written communication skills needed.
* Strong interpersonal, organizational, communication, and problem solving skills; ability to work independently and with others.
* Must be safety conscious and able to work with a diverse group of individuals.
Associate degree in Applied Sciences, Computer Information Systems, Communications, or Audio Production Technologies preferred and/or a combination of relevant education, training, certifications, and/or work experience.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
Position Overview
Company
Union College
Location
Schenectady, NY
Job Type
Full time
Salary
The rate for this position is $23.00 per hour.
Apply Now
Position Details
Position Purpose:
To provide day-to-day coordination of learning environment services and to provide Tier 2 support of technologies within electronic classrooms and other Union facilities as well as audio-visual (A/V) support for academic classes and special events. This position provides a wide range of services and support needs for the campus community.
Essential Responsibilities and Duties:
* Provide Tier I & Tier II support for campus-wide sound and video projection systems, electronic classrooms, and other facilities; train faculty/staff who need to use facilities; perform basic computer troubleshooting; reinstall operating systems and applications; set up computers in classrooms and labs.
* Manage all Work Study student processes to include hiring, scheduling, and training. Also, regularly update Work Study student programming.
* Serves as point of contact and follows all procedures for event needs and scheduling. Work with the Office of Special Events and Conferences to provide A/V equipment and planning for special events; also support work with outside vendors to provide services for campus special events.
* Manage the general maintenance, documentation, and regular inspection of electronic classrooms and other facilities.
* Coordinate delivery, setup, operation and retrieval of equipment for various locations on campus.
* Maintain inventory and organization of all A/V, computer equipment and peripherals, including a hardware database and asset management.
* Perform general office duties including data entry, filing, generating reports, meeting and greeting campus personnel.
* Assist with training and successful execution of video/web conferences.
* Support with developing working relationships with outside vendors and service providers and provide assistance when they are on campus, as needed.
* Continually research and monitor A/V equipment needs across the Union College campus; advise Manager of Learning Environments & Event Support of needed upgrades and equipment as they arise.
* Digital media management and distribution, including audio and video recording for events and speakers, dubbing, editing, and posting online.
* Assist with audio and video recording of live events, with a knowledge of video editing software applications.
Qualifications:
* A minimum of 1 year hands-on experience with audio, video and projection systems; 2+ years preferred.
* Knowledge of Windows and Apple operating systems; some understanding of networks and printers.
* Proficiency with A/V and associated equipment, such as Crestron control systems.
* Experience with and knowledge of sound, lighting and video systems.
* Work effectively in a service-oriented environment with a variety of people and disciplines in order to respond to help requests and escalate complex issues to a higher level position as needed.
* Ability to troubleshoot hardware and software systems to identify and resolve problems, restore service, and/or assure system integrity.
* Highly detail oriented, with a critical degree of accuracy to coordinate, prioritize, and complete multiple time-critical tasks to meet classroom and special event needs.
* Excellent verbal and written communication skills needed.
* Strong interpersonal, organizational, communication, and problem solving skills; ability to work independently and with others.
* Must be safety conscious and able to work with a diverse group of individuals.
Associate degree in Applied Sciences, Computer Information Systems, Communications, or Audio Production Technologies preferred and/or a combination of relevant education, training, certifications, and/or work experience.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
