Meetings Stub Page [mx-stub]
Future of the Helpdesk UnSIG
Event Schedule:
7:30am – 9:00am Registration and Coffee
9:00am – 12:00pm
Process - How do we do it? What are your top accomplishments, challenges, concerns, needs?
Staffing -- Who does it? We are more than just a voice on the end of the phone or a face that performs magic or saves the day.
12:00pm – 1:00pm Lunch
1:00pm - 3:00pm With all the power and resources -- What would you do different, How and Why?
3:00pm - 3:30pm Wrap up. Should we do this again? What would we do different? How and Why?
3:30pm End