ITIL® Foundation with Case Study Certification (including exam voucher)
Where: New Horizons Computer Learning Center
462 Seventh Avenue
New York, NY 10018
Click here for directions
When: Monday, September 18, - Wednesday, September 20, 2017
9:00am - 5:00pm each day.
Note: Registration starts at 8:30am
Workshop Organizer: New Horizons and NERCOMP
NERCOMP Member: $1,590
Registration fee includes coffee, tea, water and (1) online ITIL® Foundation Certification exam voucher.
Class size is limited to 16 people.
This course covers the latest version of core ITIL best practices presented from a lifecycle perspective. The course introduces the principles and core elements of IT service management (ITSM) based on ITIL 2011 Edition.
Who Should Attend
IT Professionals, IT Support Staff, Application, Project and Business Managers, any member of an IT team involved in the delivery of IT Services.
Upon successful completion of the education and examination components, related to this certification, candidates can expect to: Comprehend the principles and concepts of IT Service Management as a practice. Comprehend the ITIL® Service Lifecycle and its purpose. Be aware of the generic concepts and definitions used in ITIL®. Comprehend the key principles and models. Be aware of the processes and their role within the lifecycle concept. Be aware of the main functions within an IT organization. Be aware of the roles as defined within ITIL®. Be aware of the importance of technology and architecture to IT Service Management. Be aware of the need for training and the development of competences. Understand the best practices of implementing ITIL® within an organization. Receive an exam voucher to take the ITIL® Foundation Certification exam at your convenience (Please note - the exam voucher has a 1 year expiration date).
Registration includes coffee, tea, water and the online ITIL® Foundation Certification exam voucher.
Registration Cancellation Policy:
By clicking on the "Register Now" button, you are indicating a commitment to attend and will be held responsible for the registration fee. Your fee can be refunded if you notify us of a cancellation at least 12 business days prior to the event via email to email@example.com.
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