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Instructional Design Senior Associate

Posted: January 27, 2026
Description
Skills
Education
Company Description

The Instructional Design Senior Associate (IDSA) works with faculty and staff to provide instructional design (ID) related to the development and re-development of online courses using Charter Oak State College’s current and future instances of the Blackboard Learning Management System (LMS). The IDSA may assist other members of the ID Team or be responsible for projects on their own. The IDSA ensures that quality, format, and accessibility practices and standards are employed for all online courses. The IDSA may work on media-related tasks such as assisting faculty with the creation of videos, voiceovers, captions, transcripts, and other related media content. The IDSA performs other instructional design tasks under the direction of the Director of Instructional Design and/or delegated staff.

Supervisory and Other Relationships:
This position reports to the Director of Instructional Design and does not have supervisory responsibilities.

Position Responsibilities:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

Work with faculty on the development, redevelopment, and maintenance of online courses.
Assist faculty with the production of video content, captions, and ADA-compliance/remediation.
Collaborate with the Charter Oak State College ID staff to build courses and/or revise courses.
Assist with the conversion of courses into updated formats.
Assist with the conversion of courses in Blackboard Learn to Blackboard Ultra.
Assist with the reviews of online courses for ADA compliance and remediate accessibility issues as necessary and ensure course materials adhere to copyright law.
Assist the ID Staff with the ID helpdesk operations.
Efficient and effective verbal and written communication skills, along with organizational skills including grammar, spelling, and punctuation, along with expert organizational skills and file management.
Excellent interpersonal and teamwork skills, including the ability to work effectively with a wide variety of clients for successful project management.
Ability to work independently, with a focus on attention to detail, quality, and meeting deadlines while following standard operating procedures for processes.
Ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and students.
Ability to work productively on multiple projects simultaneously, and scope and estimate time required to meet needs.
Strong information literacy skills.
Ability to identify and report technical issues within Blackboard for different users and use cases.

Other Responsibilities
Participate in ID Department meetings.
Keep up to date with new Instructional Design technologies and trends.
Attend virtual and/or in-person training events, as necessary.

Minimum Qualifications:
Bachelor’s degree in instructional design, educational technology, or closely related field
Minimum 2 years of experience working as an instructional designer in an online college/university setting.
Minimum 2 years of online course design and development experience utilizing Blackboard Learn.
Minimum 2 years of experience with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint, etc.), Adobe applications (Acrobat, Photoshop, etc.), operating systems (Windows), and web browser functionality.
Minimum 2 years of experience using HTML associated with online course content.
Minimum 2 years of experience with ADA compliance, accessibility standards and remediation of online educational resources in an online college/university setting including, but not limited to, Word and PDF documents, video captions and transcripts, image/color contrast, and alt text.

Preferred Qualifications:
Master’s degree in instructional design, educational technology or closely related field
Minimum 5 years of experience working as an instructional designer in an online college/university setting.
Minimum 5 years of online course design, development, and conversion experience with Blackboard Ultra.
Experience utilizing artificial intelligence in the online course development process.

Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.

Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.

Description

The Instructional Design Senior Associate (IDSA) works with faculty and staff to provide instructional design (ID) related to the development and re-development of online courses using Charter Oak State College’s current and future instances of the Blackboard Learning Management System (LMS). The IDSA may assist other members of the ID Team or be responsible for projects on their own. The IDSA ensures that quality, format, and accessibility practices and standards are employed for all online courses. The IDSA may work on media-related tasks such as assisting faculty with the creation of videos, voiceovers, captions, transcripts, and other related media content. The IDSA performs other instructional design tasks under the direction of the Director of Instructional Design and/or delegated staff.

Supervisory and Other Relationships:
This position reports to the Director of Instructional Design and does not have supervisory responsibilities.

Position Responsibilities:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

Work with faculty on the development, redevelopment, and maintenance of online courses.
Assist faculty with the production of video content, captions, and ADA-compliance/remediation.
Collaborate with the Charter Oak State College ID staff to build courses and/or revise courses.
Assist with the conversion of courses into updated formats.
Assist with the conversion of courses in Blackboard Learn to Blackboard Ultra.
Assist with the reviews of online courses for ADA compliance and remediate accessibility issues as necessary and ensure course materials adhere to copyright law.
Assist the ID Staff with the ID helpdesk operations.
Efficient and effective verbal and written communication skills, along with organizational skills including grammar, spelling, and punctuation, along with expert organizational skills and file management.
Excellent interpersonal and teamwork skills, including the ability to work effectively with a wide variety of clients for successful project management.
Ability to work independently, with a focus on attention to detail, quality, and meeting deadlines while following standard operating procedures for processes.
Ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and students.
Ability to work productively on multiple projects simultaneously, and scope and estimate time required to meet needs.
Strong information literacy skills.
Ability to identify and report technical issues within Blackboard for different users and use cases.

Other Responsibilities
Participate in ID Department meetings.
Keep up to date with new Instructional Design technologies and trends.
Attend virtual and/or in-person training events, as necessary.

Skills

Minimum Qualifications:
Bachelor’s degree in instructional design, educational technology, or closely related field
Minimum 2 years of experience working as an instructional designer in an online college/university setting.
Minimum 2 years of online course design and development experience utilizing Blackboard Learn.
Minimum 2 years of experience with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint, etc.), Adobe applications (Acrobat, Photoshop, etc.), operating systems (Windows), and web browser functionality.
Minimum 2 years of experience using HTML associated with online course content.
Minimum 2 years of experience with ADA compliance, accessibility standards and remediation of online educational resources in an online college/university setting including, but not limited to, Word and PDF documents, video captions and transcripts, image/color contrast, and alt text.

Education

Preferred Qualifications:
Master’s degree in instructional design, educational technology or closely related field
Minimum 5 years of experience working as an instructional designer in an online college/university setting.
Minimum 5 years of online course design, development, and conversion experience with Blackboard Ultra.
Experience utilizing artificial intelligence in the online course development process.

Company Description

Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.

Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.

Position Overview

Company

Charter Oak State College

Location

New Britain, CT

Job Type

Full time

Salary

$71,159 - $96,567

Apply Now

Listing Contact

Serina Julien

sjulien@charteroak.edu (860) 515-3853

Position Details

Description

The Instructional Design Senior Associate (IDSA) works with faculty and staff to provide instructional design (ID) related to the development and re-development of online courses using Charter Oak State College’s current and future instances of the Blackboard Learning Management System (LMS). The IDSA may assist other members of the ID Team or be responsible for projects on their own. The IDSA ensures that quality, format, and accessibility practices and standards are employed for all online courses. The IDSA may work on media-related tasks such as assisting faculty with the creation of videos, voiceovers, captions, transcripts, and other related media content. The IDSA performs other instructional design tasks under the direction of the Director of Instructional Design and/or delegated staff.

Supervisory and Other Relationships:
This position reports to the Director of Instructional Design and does not have supervisory responsibilities.

Position Responsibilities:
The following examples of duties illustrate the general range of tasks assigned to the position but are not intended to define the limits of required duties. Other essential duties may be assigned consistent with the general scope of the position.

Work with faculty on the development, redevelopment, and maintenance of online courses.
Assist faculty with the production of video content, captions, and ADA-compliance/remediation.
Collaborate with the Charter Oak State College ID staff to build courses and/or revise courses.
Assist with the conversion of courses into updated formats.
Assist with the conversion of courses in Blackboard Learn to Blackboard Ultra.
Assist with the reviews of online courses for ADA compliance and remediate accessibility issues as necessary and ensure course materials adhere to copyright law.
Assist the ID Staff with the ID helpdesk operations.
Efficient and effective verbal and written communication skills, along with organizational skills including grammar, spelling, and punctuation, along with expert organizational skills and file management.
Excellent interpersonal and teamwork skills, including the ability to work effectively with a wide variety of clients for successful project management.
Ability to work independently, with a focus on attention to detail, quality, and meeting deadlines while following standard operating procedures for processes.
Ability to effectively work with a culturally, linguistically, and ethnically diverse faculty, staff, and students.
Ability to work productively on multiple projects simultaneously, and scope and estimate time required to meet needs.
Strong information literacy skills.
Ability to identify and report technical issues within Blackboard for different users and use cases.

Other Responsibilities
Participate in ID Department meetings.
Keep up to date with new Instructional Design technologies and trends.
Attend virtual and/or in-person training events, as necessary.

Skills and Experience

Minimum Qualifications:
Bachelor’s degree in instructional design, educational technology, or closely related field
Minimum 2 years of experience working as an instructional designer in an online college/university setting.
Minimum 2 years of online course design and development experience utilizing Blackboard Learn.
Minimum 2 years of experience with Microsoft Office (Excel, Word, Outlook, Teams, SharePoint, etc.), Adobe applications (Acrobat, Photoshop, etc.), operating systems (Windows), and web browser functionality.
Minimum 2 years of experience using HTML associated with online course content.
Minimum 2 years of experience with ADA compliance, accessibility standards and remediation of online educational resources in an online college/university setting including, but not limited to, Word and PDF documents, video captions and transcripts, image/color contrast, and alt text.

Education

Preferred Qualifications:
Master’s degree in instructional design, educational technology or closely related field
Minimum 5 years of experience working as an instructional designer in an online college/university setting.
Minimum 5 years of online course design, development, and conversion experience with Blackboard Ultra.
Experience utilizing artificial intelligence in the online course development process.

Company Description

Charter Oak State College Mission:
As part of the Connecticut State Colleges & Universities (CSCU) system, Charter Oak State College, the state’s only public, online, degree-granting institution, provides affordable, diverse, and alternative opportunities for adults to earn undergraduate and graduate degrees and certificates. The College's mission is to validate learning acquired through traditional and non-traditional experiences, including its own courses. The College rigorously upholds standards of high quality and seeks to inspire adults with the self-enrichment potential of non-traditional higher education.

Charter Oak State College Vision:
Charter Oak State College: A dynamic community of online learners advancing the nation’s workforce one graduate at a time.

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