Description
Skills
Education
Company Description
The Instructional Technologist plays a key role in leveraging technology to support effective teaching and learning, empowering both faculty and students to excel in a rapidly evolving digital landscape.
The Instructional Technologist is a leader in Information Technology Services' (ITS) efforts to explore and test new academic technologies and to ensure that technology usage serves university goals for inclusive, accessible, and equitable learning experiences. The position provides technical support for Framingham State's portfolio of online services, assessment tools, classroom technology, and academic software. The Instructional Technologist deploys a blend of technical know-how and interpersonal skills essential to working in close partnership with faculty, staff, and students.
See full details for responsibilities at the job posting.
MINIMUM QUALIFICATIONS:
Bachelor's Degree or commensurate experience.
Minimum two years of experience in a relevant technical customer support role
Familiarity and experience using LMS platform(s) (e.g., Canvas).
Excellent computer skills, including in-depth knowledge of Microsoft productivity tools, Adobe Creative Suite, video and other multimedia tools.
Strong written and verbal communication skills.
Strong organizational, problem-solving and troubleshooting skills, with the ability to exercise mature judgment.
Dedication to service, including thorough and accurate support, punctuality, meticulous attention to detail, and reliable follow-through.
Ability to work effectively with all levels of faculty, staff, students, external stakeholders, and vendors.
Availability to occasionally work flexible hours as required.
Ability to work within a team and also independently.
PREFERRED QUALIFICATIONS:
Degree or certification in instructional technology, instructional design, multimedia, information technology or related field.
Prior teaching experience.
Two or more years of experience with LMS administration and support (e.g., Canvas).
Proficiency with a wide range of academic technologies and their application to teaching and learning (e.g., classroom presentation media, courseware authoring systems, Web development tools, video streaming, graphic design, and video conferencing).
Familiarity with Information Technology Services Management (ITSM) software and generally accepted best practices (e.g., ITIL).
Skills with accessing and analyzing data analytics (e.g., familiarity with Canvas API, data visualization software, course level analytics).
Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.
FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU seven Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and led to our recognition in the 2024 Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
Position Overview
Company
Framingham State University
Location
Framingham, MA
Job Type
Full time
Salary
$60,000-63,500
Apply Now
Position Details
The Instructional Technologist plays a key role in leveraging technology to support effective teaching and learning, empowering both faculty and students to excel in a rapidly evolving digital landscape.
The Instructional Technologist is a leader in Information Technology Services' (ITS) efforts to explore and test new academic technologies and to ensure that technology usage serves university goals for inclusive, accessible, and equitable learning experiences. The position provides technical support for Framingham State's portfolio of online services, assessment tools, classroom technology, and academic software. The Instructional Technologist deploys a blend of technical know-how and interpersonal skills essential to working in close partnership with faculty, staff, and students.
See full details for responsibilities at the job posting.
MINIMUM QUALIFICATIONS:
Bachelor's Degree or commensurate experience.
Minimum two years of experience in a relevant technical customer support role
Familiarity and experience using LMS platform(s) (e.g., Canvas).
Excellent computer skills, including in-depth knowledge of Microsoft productivity tools, Adobe Creative Suite, video and other multimedia tools.
Strong written and verbal communication skills.
Strong organizational, problem-solving and troubleshooting skills, with the ability to exercise mature judgment.
Dedication to service, including thorough and accurate support, punctuality, meticulous attention to detail, and reliable follow-through.
Ability to work effectively with all levels of faculty, staff, students, external stakeholders, and vendors.
Availability to occasionally work flexible hours as required.
Ability to work within a team and also independently.
PREFERRED QUALIFICATIONS:
Degree or certification in instructional technology, instructional design, multimedia, information technology or related field.
Prior teaching experience.
Two or more years of experience with LMS administration and support (e.g., Canvas).
Proficiency with a wide range of academic technologies and their application to teaching and learning (e.g., classroom presentation media, courseware authoring systems, Web development tools, video streaming, graphic design, and video conferencing).
Familiarity with Information Technology Services Management (ITSM) software and generally accepted best practices (e.g., ITIL).
Skills with accessing and analyzing data analytics (e.g., familiarity with Canvas API, data visualization software, course level analytics).
Framingham State University was founded in 1839 for a singular purpose - meeting a public need to promote the public good. At our founding as the nation's first public normal school, that need was for comprehensively educated public school teachers who would, in turn, promote an educated citizenry. FSU continues to offer exceptional teacher education programs, and while we are proud of our roots as a teachers' college, we have grown far beyond them. Public need continues to evolve, and FSU right along with it. Our students and alumni are making waves in the fashion industry, designing nutrition plans for professional athletes, writing for major media and news organizations, working for Fortune 500 companies right here in Framingham, and so much more. FSU is a proudly public and truly transformative institution offering accessible, affordable educational opportunities that integrate an academically challenging liberal arts education with workforce preparation programs in a highly personalized teaching environment. Our programs have expanded, but our purpose and commitment to public education for the public good remain steadfast.
FSU currently enrolls about 3,000 undergraduate and 1,200 graduate and professional students, offers 60 undergraduate and graduate programs in the arts and humanities, behavioral and social sciences, and professional fields, and enrolls 48% BIPOC students and 54% first-generation college students in our undergraduate programs. We are deeply committed to inclusive excellence and strive to promote a culture of equity and antiracism. This commitment has earned FSU seven Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and led to our recognition in the 2024 Great Colleges to Work For program. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.
