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Adobe ETLA Site License

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License Start Date:

September, 2022

License End Date:

September, 2025

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NERCOMP and Adobe executed a new ETLA agreement which started in September of 2022.  Please see contract or contact Connection for more details.


May 18, 2022 Adobe ETLA Webinar with Connection:

Link to webinar recording

Slides from webinar: NERCOMP Connection Adobe Presentation 5.18.22

Adobe ETLA FAQ's


About Adobe Express:

• Adobe Express is the future of all digital content creation.

• Adobe Express has almost no learning curve.

• Adobe Express is easier to use than a word processor or presentation software.

• Adobe Express is more accessible because it is online, cloud-based and works on the widest range of devices.

• Adobe Express enables student to learn and demonstrate competencies wherever, whenever, and on whatever devices they choose.

• Adobe Express, as an integral part of Adobe Creative Cloud, enables students to seamlessly grow into more powerful, professional content creator applications such as Photoshop, Premiere Pro, Illustrator, and InDesign -- paving the way for them to potential earn industry recognized credentials through the Adobe Certified Professional Certification Program.

• Adobe Express is designed to scale in terms of pricing, deployment, support, and faculty development.


Helpful IT deployment issue resolution ideas from Adobe:

  • When you have an issue, please consider the following:
    • Has your enterprise agreement expired? That may cause an interruption in service.
    • If you have an Adobe ID, you will need to log in as a personal account, compared to a company/school account for an Enterprise or Federated ID.
    • Are you using an ID that is different than the one that is added in the Admin Console?
    • Please make sure you are accessing the correct Admin Console? You may be intending to enter the enterprise console (NERCOMP -) prefix and have entered a VIP one.
    • Are you logging in at the right link:
    • If a user can’t access Creative Cloud, have you given that user ID All Apps in the Admin Console instead of just adding that user in the console?
    • Perhaps you have an access issue because a serial key is expiring on a machine? Adobe is encouraging institutions to migrate all users to a Named User format in the Admin Console. If you have a serial key on a machine AND a Named User is logging in, there shouldn’t be an interruption in access with the Named User log in.
  • If you have considered or confirmed all of the above, and there is still an issue:
    • Please open a case in the Support tab of your Adobe Admin Console. When you open a case, you will receive a case number that starts with an e.
    • You may also call our enterprise customer support number at 800-685-2950.

Technical Support Options for Students – A Guide for Higher Education Enterprise Customers

Canceling individual student subscriptions:

  1. If a student has a Creative Cloud subscription that is not included in the enterprise agreement between Adobe and NERCOMP, please direct the student to go to: How to cancel Adobe trial or subscription to get their subscription canceled.
  2. If the student is not able to get a subscription canceled through the process outlined in the above link, please open a case in the Support tab of your Adobe Admin Console.



Adobe Creative Cloud Across the Curriculum (fee ebook by a professor)
Make It Center (free)
Portfolio Showcase by Adobe
Adobe Training
Adobe Youtube Channel
Adobe Education Exchange


Legal Note:

NERCOMP negotiates the best prices and terms possible for its members and works with outside legal counsel to facilitate the arrangements between NERCOMP and the vendors. Any license or agreement accessed or entered into as a benefit of a Consortium Member’s NERCOMP membership is contingent on that institution remaining an active NERCOMP member for the full term of the license or agreement.  For example, if a license agreement lasts for a 3 year term, then the Consortium Member must renew its annual NERCOMP membership at least twice to remain an active Consortium Member for the full 3 year term. Failure of a Consortium Member to timely renew its NERCOMP membership status during the term of the license or agreement may result in either a) termination of the license or agreement or b) loss of the discount pricing available exclusively to NERCOMP Consortium members.

Outside counsel conducts an initial legal review of licenses and agreements on behalf of NERCOMP but does not provide an individualized review on behalf of any particular member institution. Each member institution signs its contracts with vendors individually and the institution itself is liable for the rights and obligations therein. Members are strongly encouraged to have their contracts reviewed internally by their own counsel.

NERCOMP also negotiates separate agreements with individual vendors governing NERCOMP’s own relationship with the vendor. Although NERCOMP members are not parties to these agreements, NERCOMP will make copies of available to any member for review, upon request.

Archival materials on this site are not necessarily accessible. NERCOMP will timely respond to any specific requests to make any specific document accessible.

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