Ray Frohlich 

Ray Frohlich is Director of Client Services and IT Operations at Yale Library, where he oversees strategic technology initiatives that support research, scholarship, and learning for a global academic community. He brings extensive leadership in IT service management, operations, and strategic planning, drawing on prior experience at New York University. Ray earned a Master of Professional Studies in the Interactive Telecommunications Program, as well as a Bachelor of Science in Communication Theory, Technology, and Management—both from New York University. He is dedicated to fostering seamless user experiences and advancing the role of technology in higher education.
 

 

Sarah Hutton

Sarah Hutton is an Education and Clinical Services Librarian in the Lamar Soutter Library at the UMass Chan Medical School, holds a faculty research appointment at the UMass Amherst School of Public Policy, and serves as a technical and research advisor for the Internet of Production (IOP). Prior to her current appointment at the medical school, Sarah led R&D and ecosystem development as part of the IOP community on several OSS projects funded by the European Union and UKAid including the African European Maker Innovation System (mAkE) and Innovative Manufacturing in Africa programme(s). Sarah also served as the interim dean of libraries at UMass Amherst, where she was also deeply involved in governance in the UMass system as a faculty senator and elected delegate to the Board of Trustees. Sarah’s work across the humanitarian, nonprofit, and academic sectors is grounded in using participatory action research to develop community-centered education programs, governance models, software, and policy. She holds an MLIS from the University of Rhode Island and a PhD in Educational Policy and Leadership from the College of Education at UMass Amherst.

 

Beatrice Richardson

Beatrice Richardson currently serves as the Director of the Information Technology Department for the NC State University Libraries. In this role, she leads efforts to define technology requirements for library-wide initiatives and develop the necessary infrastructure to support the Libraries' ambitious technology agenda in response to a rapidly changing environment.

Beyond her internal leadership, Beatrice actively collaborates with various stakeholders, including library and campus units, faculty, and students, to design and implement IT solutions. Notable collaborative efforts include her involvement in building the NC State Gaming and Esports Lab, her representation of the Libraries in the Campus IT Directors community, and participation in other collaborative technology and security initiatives across the university.

Prior to her current position at NC State, Beatrice held several key roles in IT leadership. She served as the Service Desk Manager in the College of Engineering’s IT service organization (ITECS). Before that, she was the Endpoint Technologies and Support Manager in Library IT at the Yale Library, and earlier in her career, she held the position of IT Client Services Manager at New York University.

 

Heather Sardis

Heather Sardis is the Associate Director for Technology and Strategic Planning at the Massachusetts Institute of Technology (MIT) Libraries.  Prior to assuming her role at MIT, Heather directed the library of the California Academy of Sciences.  Her work in the nonprofit, humanitarian, and technical sectors is united by a focus on the social responsibilities of computing, and the role of information in technical and cultural transformation.  During her time at MIT, Heather has been an invited participant in the U.S. Library of Congress Machine Learning and Libraries Summit, a core member of the MIT Schwarzman College of Computing Task Force, and a member of the MIT Committee on Research Computing.

 

Stuart Snydman

Stuart Snydman has served as Associate University Librarian and Managing Director for Harvard's Library Technology Services (LTS) since July of 2019, joining Harvard after serving the Stanford University Libraries for over twenty years. Stuart leads LTS in planning and developing the library technology portfolio and maintaining reliable enterprise library applications to facilitate search, discovery, and access to knowledge. LTS also designs solutions to enable creation of world-class scholarly collections through acquisition, collaboration, and digital repository services.

Stuart earned a BA in History from the University of Virginia and an MS in Education from Stanford University. He got started in the field of digital libraries in 1999, managing a five-year effort to digitize and preserve the publications and documents of the General Agreements on Tariffs and Trade, a two-million-page archive held at the World Trade Organization in Geneva, Switzerland. He subsequently managed several large-scale projects to preserve and provide online access to unique library collections. He served as the Associate Director for Digital Strategies at the Stanford Libraries between 2014-2019 overseeing the digitization program and the development of the libraries' online services.

Over the course of his career in library technology, Stuart has focused on not only building state-of-the-art, open-source software to advance Stanford and Harvard's digital library infrastructures, but also on cultivating a community of cultural heritage institutions to collaboratively solve complex technical problems that we have in common. Stuart helped found the International Image Interoperability Framework, which brings together the world’s great image repositories to develop and implement a common technical framework for sharing content on the web. He subsequently led the development of several widely adopted, open-source tools that facilitate discovery of and access to digital information resources.