Agenda

1 - DAY 1: Knowledge, Roles, Methodology, and Change

2 - Thinking Like a CIO

Knowledge Gathered
Insights Gained
Changes in Perspective
Actionable Items

3 - IT’s (and Your) Four Roles in the Organization

Observer
Requestor
Implementor
Leader

4 - Living in a Waterfall, Agile, Wagile World

Methodological Differences
Political and Leadership Issues
Effect of Leading Edge Technologies
Dealing with Distance, Time and Culture
Communication Flash Points
Project Coordination Issues
Job and Skill Implications
Mixed Methodology Action Plan

5 - IT as an Agent of Change

IT Drivers of Change
Traditional Change Methodologies
ERICA IT Change Framework

6 - DAY 2: Process, Productivity, and Governance

7 - IT Strategic Planning and Thinking

Strategic Thinking within IT
Organizational Thinking
Strategic Thinking Process
Strategic Planning Process

8 - IT and Organizational Productivity

Key Productivity Concepts
Productivity Enablers
Creating an IT Productivity Culture
Productivity Amplifiers
The Productivity Pyramid

9 - IT Governance

Governance
Risk management
Compliance
Key Governance Questions
IT Governance Best Practice

10 - DAY 3: Innovation, Staff Growth, and Negotiation

11 - Fostering IT Innovation

Enablers and drivers of IT Innovation
Design Thinking
Divergent and Convergent Problem Solving
Repurposing your Intellectual Property
Innovation opportunities within IT

12 - IT Bench Strength and Resiliency

Building Your Bench
Formal and Informal Training
Mentoring Your Team

13 - IT Project and Vendor Negotiating

Negotiation styles
Negotiation preparations
Negotiating Strategies
Dealing with difficult tactics