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  View a large library of previously recorded webinars and access presentations & handouts from past in-person workshops.
- New Horizons
  NERCOMP members save 30% off the list price for all New Horizons classes. This is a great opportunity to take advantage of numerous training and certifications at deeply discounted prices.
- Moodle
  NERCOMP members save 15% on the Moodle Educator Certification (MEC) program. It is a comprehensive teaching and learning curriculum designed to help you develop transferable knowledge and skills to be effective educators in today’s growing digital workplace.
- Canvas
  NERCOMP members save hundreds of dollars on the Canvas Certified Educator (CCE) program. Learn about best practices through this flexible, asynchronous facilitated 36-week program geared toward individuals in teaching roles, instructional design, and professional development/training positions at their institutions with basic familiarity with Canvas.
Membership
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- Member Benefits
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- Fees & Information
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- Member List
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- IR Resources
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Community
- Job Board
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- Leadership Ecosystem
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Partners
- Solutions Partner Agreements
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- Become a Solutions Partner
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About Us
- Who We Are
  We are a professional society for University and Collegiate Information Technology professionals.
- Our Mission
  NERCOMP advances innovation and leadership in educational institutions across the Northeastern United States.
- Strategic Plan
  NERCOMP continually refines its strategic goals to remain relevant to higher education.
- News & Blog
  Featuring information and technology, strategic partnerships, innovation advances and leadership in educational institutions across the Northeast.
- Our History
  NERCOMP has been a pioneer in information technology and professional development for colleges and universities since the 1950’s.
- Our Board & Staff
  NERCOMP is governed by a Board of Trustees elected from NERCOMP member institutions.
- Bylaws
  NERCOMP’s bylaws outline the terms and conditions that govern the NERCOMP Inc. Corporation and its Board of Trustees.
- Committees
  Interested in volunteering your time and energy to help cultivate communities of practice?

Meetings Stub Page [mx-stub]

Agenda

1 - DAY 1: Technical Leadership

2 - Life as a Technical Manager

Characteristics of Successful IT Managers
Making Technical Decisions
Managing Multiple Projects

3 - Leading Local/Global Virtual IT Teams

Virtual Team Challenges
Work-At-Home Strategy Implications
Virtual Team Status and Profile
Team Communication
Using Virtual Technologies
Cultural Intelligence
Virtual Talent Management

4 - Influence-Based Technical Leadership

Bloom’s Core Influence Characteristics
Situational Influence
Cialdini’s Six Principles of Influence
Cohen-Bradford Influence Currencies
Using Influence Within an IT Context

5 - DAY 2: IT Methodology and Innovation

6 - Methodology Overview

Waterfall
Agile/Scrum
IT Infrastructure Library (ITIL)
Lean IT
DevOps

7 - IT Megatrends

Digital Transformation / Digital Strategy
Virtual and Augmented Reality
Internet of Things (IoT)
Big Data
Machine Learning
3D Printing
DevOps
Cybersecurity and Privacy
Other Key IT Trends

8 - Creating Innovative IT Solutions

Thoughts on IT Innovation
The Innovation Process
Root Cause Analysis Tools
Brainstorming Tools
Selection and Prioritization Tools

9 - DAY 3: Business of IT

10 - IT Funding and Cost Center Management

Project/Production Team Mathematics
Components of your budget
IT funding and allocations
Annual budget process
IT budget issues and tips

11 - IT Vendor Management

Providers and strategic partners
Considerations when selecting a vendor
Vendor management life cycle
Vendor oversight
Outsourcing and cloud considerations

12 - IT Internal Client Service

User Experience
Internal Client Service Concepts
Managing Client Satisfaction
Managing Client Expectations
Measurement and Prioritization

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