Thought Partner Program:  Beyond the Job Description, Getting Real About "Other Duties As Assigned"

Where: Virtual

When: 
Thursday, November 12, 2026, 4:00 p.m. - 5:00 p.m.
Thursday, November 19, 2026, 45:00 p.m. - 5:00 p.m.
Thursday, December 3, 2026, 4:00 p.m. - 5:00 p.m.

Note: Zoom login instructions will be sent the day prior. If you have not received login instructions by 4:00 pm the day before the first session, please check your spam folder. If you still have not received the login details, please email nercomp@nercomp.org.

Workshop Organizer:  Dr. Amanda Jensen of the University of Rhode Island

Registration Fee:
NERCOMP Member: Free
Non-Member: $45

Event Overview
Educational technology and teaching support professionals are increasingly being asked to take on “other duties as assigned” — the often invisible, unexpected, and emotionally demanding work that extends far beyond formal job descriptions. Combined with understaffing and growing demands, this "role ambiguity" can contribute to burnout, fatigue, and staff turnover across higher education.

This Thought Partner Program creates a supportive space for NERCOMP members to engage in honest, peer-based conversations about the realities of workload expansion, burnout, and balancing competing expectations. Through informal discussion and shared experiences, participants will explore the hidden value of this “extra” work, gain practical strategies for navigating role ambiguity, and leave with a stronger sense of community and reassurance that they are not alone.
 

Learning Outcomes
Participants will:
 - Identify common contributors to burnout, role creep, and workload ambiguity within educational technology and teaching support roles.
 - Reflect on the hidden labor and value often embedded within “other duties as assigned” responsibilities.
 - Explore practical strategies for setting boundaries, fostering resilience, and building peer support networks within higher education environments.

Note: These sessions will not be recorded. To prioritize group connection and experience, participants will have the option to turn on their cameras and microphones during the sessions. 

Registration Cancellation Policy:
By clicking the "Order Now" button, you indicate a commitment to attend and will be held responsible for the registration fee. Your fee can be refunded if you notify us of a cancellation at least 1 day prior to the event via email to nercomp@nercomp.org.

Accessibility
NERCOMP strives to make its online offerings and In-person workshops accessible for all registrants.  Please contact us should you have an accessibility need. We've worked to provide resources that are accessible to as many people as possible, and if you encounter any issues while attending our events, please contact us at accessibility@nercomp.org or at 860-345-2081 to request assistance.