Speaker: Jason Belland

Jason is the Director of Products for Higher Ed at Salesforce.org. In this role, he is focused on building products to help colleges and universities serve constituents in a whole new way. Jason’s team recently created and launched the Higher Ed Data Architecture, a new data model designed to help schools get started with Salesforce faster than ever — transforming the world’s #1 CRM into the world’s #1 CRM for Higher Ed.

Prior to joining Salesforce.org, Jason spent eight years leading digital media and CRM initiatives for Columbia Business School’s executive programs. He currently resides in New York City, where he creates product ideas while kayaking in the East River.

Speaker: Pat Coogan

Pat is a Project Manager within the Information Technologies Services at Dartmouth. She’s interested in Salesforce as a reliable tool for tracking the progress of different projects that her team is working on.  Prior to this role she worked in higher education academic affairs administration and was a member of the management faculty within the University System of NH.  She has earned an MBA from Boston College and an MS in education from Syracuse University.

Speaker: George Hart

George Hart is director of the UMass Lowell Libraries, where the library team is beginning to apply Salesforce to academic support and student success initiatives.  The library’s knowledge management platform allows faculty and staff to capture knowledge easily, and Salesforce brings this knowledge to students at the appropriate time. George has worked at the libraries of UMass Boston, Babson College, and Boston University. Before becoming a librarian, he was a bookstore manager and a book printer. He has an MBA from Babson, an MLS from Rutgers, and a BA in History from UMass Boston.

Speaker: Jonathan Heyse

Jonathan is a CRM Systems Analyst at Instructure. He focuses on leveraging the Salesforce platform to advance Instructure’s mission of making software that makes people smarter. Before coming to Instructure, Jonathan spent two years managing operations and technology at a successful start-up. He holds three separate salesforce certifications including SalesForce Administrator, Salesforce Advanced Administrator, and SalesForce Platform App Builder.  

Speaker: Barbara Knauff

Barbara directs the Educational Technologies group at Dartmouth. Her interest in Salesforce stems from the desire to create a more seamless model for faculty support, and to work collaboratively across organizational silos. Before embarking on her career in academic technologies, she was a member of the faculty at St. Mary’s College of MD. Barbara has a BA from Wellesley College, and a PhD in French literature from Yale.

Speaker: Alicia Medros 

Alicia is the Associate Director of Educational Technology and Administration at the University of New Hampshire (UNH).  Alicia’s responsibilities include strategic projects for the UNH Academic Technology department as well as operational management of LMS system administration, web development, and documentation and training teams.  Over the past year Alicia has been managing the transition from Blackboard to Canvas as well as designing and piloting use of the Salesforce ‘Faculty Profile’ tool for Academic Technology staff.  The two initiatives have fit together nicely allowing for a systemic way to track and report on progress being made on the transition of the almost 1300 faculty across 3 campuses to Canvas and providing an impetus to replacing/enhancing other tracking mechanisms with Salesforce. 

Speaker: Hilary Melander

Hilary is the Senior Manager of Canvas Network at Instructure. She manages a small team of instructional designers to provide educators around the globe the opportunity to create open online courses. Hilary has an MBA from the University of Utah and an MS degree in Sociology from Brigham Young University.

Speaker: Adam Nemeroff

Adam is an Instructional Designer in the Educational Technologies group at Dartmouth. Adam works with faculty across the undergraduate arts and sciences to help them improve student learning and integrate technology into their classes. Adam has served as Salesforce administrator and developer for Dartmouth EdTech’s pilot implementation. Previous to Dartmouth, Adam worked as an Instructional Designer at the Center for Excellence in Teaching and Learning at the University of Connecticut. Adam has an MA in Curriculum and Instruction, BA in History, and BS in Secondary History and Social Studies education, all from the University of Connecticut.

Speaker: Shaun Sullivan

Shaun Sullivan is the Business and Operations Manager at UMass Lowell Libraries.  Heprepares budget analysis reports for long-term planning, manages the Library budget, and works with the electronic resources librarian to analyze cost and use of library resources. He holds a BSBA from UMass Lowell and is looking forward to finishing his MBA in summer 2016.