Meetings Stub Page [mx-stub]
10 Soft Skills You Need
Agenda
1 - GETTING STARTED
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
2 - WHAT ARE SOFT SKILLS?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
3 - SOFT SKILL 1: COMMUNICATION
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
4 - SOFT SKILL 2: TEAMWORK
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
5 - SOFT SKILL 3: PROBLEM SOLVING
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
6 - SOFT SKILL 4: TIME MANAGEMENT
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You're Worth Your Weight in Adaptability
9 - SOFT SKILL 8: SELF-CONFIDENCE
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM
Wow, You Mean I'm Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don't Hold Any Grudges
11 - SOFT SKILL 10: NETWORKING
Redefining Need
Identifying Others' Interests
Reaching Out
When to Back Off
12 - WRAPPING UP
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations