Skip to Main Content

Meetings Stub Page [mx-stub]

Agenda

1 - GETTING STARTED

Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan

2 - WHAT ARE SOFT SKILLS?

Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits

3 - SOFT SKILL 1: COMMUNICATION

Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty

4 - SOFT SKILL 2: TEAMWORK

Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow

5 - SOFT SKILL 3: PROBLEM SOLVING

Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation

6 - SOFT SKILL 4: TIME MANAGEMENT

The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth

7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC

What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward

8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY

Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You're Worth Your Weight in Adaptability

9 - SOFT SKILL 8: SELF-CONFIDENCE

Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others

10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM

Wow, You Mean I'm Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don't Hold Any Grudges

11 - SOFT SKILL 10: NETWORKING

Redefining Need
Identifying Others' Interests
Reaching Out
When to Back Off

12 - WRAPPING UP

Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations

You are using an unsupported version of Internet Explorer. To ensure security, performance, and full functionality, please upgrade to an up-to-date browser.