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Meetings Stub Page [mx-stub]

Presentations, Slides and Handouts:
1.  Managing Student Workers in a Merged Library and Tech Organization
Speakers: Laura Sherriff, Manager, Public Services, Doug Chudzik, Help Desk Manager, Angie Batson, Resource Sharing Specialist all from Wellesley College  

2.  Trusting your Student Staff – A Different Approach to Student Management 
Speakers:  Alfred Osward, Director of IT Services and Support & Meaghan Carey, Customer Service Representative Group Coordinator both from Emmanuel College   

3. Managing SASS, Success of Access Services Students
Speakers: Gina Addona, Access Services & Document Delivery Supervisor & Brenda Gray, Access Services Assistant both from Quinnipiac University         

4.  Dare to Excel: The Making of an Eagle Tech
Speaker:  Lavette Scott-Smith, Area Supervisor/Senior Help Desk Specialist & Certified Technical Trainer, Boston College

     -Technology Support Center, Eagle Tech Trarining Manual

    -Eagle Tech Policies

    -Eagle Tech Performance Evaluation Rubric

    -Back to School Survival Guide/Manual

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