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Meetings Stub Page [mx-stub]

Taming the Dragon-Getting Your Services Under Control

Where: Four Points Sheraton Hotel and Conference Center
1125 Boston Providence Turnpike
Norwood, Massachusetts
Directions

When: Friday, September 20, 2013
9:00 am - 3:30 pm
Note: Registration starts at 7:30am

Workshop Organizer: Kara Bilotta of Tufts University and Deborah Moschella Saks of Framingham State University

Registration Fee:
NERCOMP Member: $130
Non-Member: $260

Event Overview

IT Service Management (ITSM) continues to be a growing trend within the higher ed IT world with many institutions kicking off or deep into ITSM initiatives. This professional development opportunity is focused on two specific areas: Service Catalog & Change Management. These two important elements come together to help you tame the dragon that is your collection of services. Please join us for an engaging day with ample opportunity for learning and sharing.

Registration Cancellation Policy:
By clicking on the "Order Now" button, you are indicating a commitment to attend and will be held responsible for the registration fee. Your fee can be refunded if you notify us of a cancellation at least 8 days prior to the event via email to nercomp@nercomp.org.

Event Disclaimer:
NERCOMP reserves the right to use any photographs or other mechanical recordings taken at NERCOMP events in promotional materials. No mechanical recordings of any kind may be used at NERCOMP events without the prior written consent of NERCOMP organizers and presenters. The views and opinions expressed at NERCOMP events do not necessarily reflect those of NERCOMP, nor does NERCOMP make any representation regarding the information presented at NERCOMP events.

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