Meetings Stub Page [mx-stub]
Effective Communication Strategies to Engage, Persuade, and Partner with Faculty on Your Campus!
Speakers for the Day:
Lance Eaton, Instructional Designer, Brandeis University
Danielle Leek, Director of Academic Innovation and Distance Education, Bunker Hill Community College
7:30am - 9:00am Registration & Coffee
9:00am - 9:30am Workshop Overview and Introductions: The Competent Communicator
Workshop facilitators introduce “The Competent Communicator” model as a framework for the day’s session and invite participants to describe their own stories of communicating with faculty as a means of self-introduction.
9:30am - 10:15am Reflecting on Communication
In this portion of the workshop, participants dive into the role that perception and identity play in our communication situations. Participants use a series a “faculty personas” and personal self-assessment tool, to practice, out-loud (in small groups), different approaches to faculty who are reluctant to move forward on a new campus project. Facilitators offer communication coaching and present five key findings from recent research on best practices for talking with faculty.
10:15am - 10:30am Break
10:30am – 11:45am Interpersonal Sensitivity
An interactive session used to explore ways to assess eye contact, body language, turn-taking, and effective pauses – using video samples of real faculty discussing current campus technology issues.
11:45am – 12:45pm Lunch
12:45pm – 1:45pm Soliciting Feedback
A competent communicator is able to give and receive, this means being able to effectively listen and solicit effective feedback from faculty partners. Participants rehearse question and response strategies proven to promote empathetic listening with faculty.
1:45pm – 2:45pm Creating an Ethic of Care
In the final stage of the workshop, participants conclude their participation with an “initial pitch” to a hypothetical new faculty member on campus. In this pitch, the goal is to highlight an “ethic of care” that is appropriate for the competent communicator. Participants share their pitch in a small group setting.
2:45pm – 3:00pm Closing Thoughts
3:00pm End