Meetings Stub Page [mx-stub]
Taming the Student Worker Beast
Presentations, Slides and Handouts:
1. Managing Student Workers in a Merged Library and Tech Organization
Speakers: Laura Sherriff, Manager, Public Services, Doug Chudzik, Help Desk Manager, Angie Batson, Resource Sharing Specialist all from Wellesley College
2. Trusting your Student Staff – A Different Approach to Student Management
Speakers: Alfred Osward, Director of IT Services and Support & Meaghan Carey, Customer Service Representative Group Coordinator both from Emmanuel College
3. Managing SASS, Success of Access Services Students
Speakers: Gina Addona, Access Services & Document Delivery Supervisor & Brenda Gray, Access Services Assistant both from Quinnipiac University
4. Dare to Excel: The Making of an Eagle Tech
Speaker: Lavette Scott-Smith, Area Supervisor/Senior Help Desk Specialist & Certified Technical Trainer, Boston College
-Technology Support Center, Eagle Tech Trarining Manual