7:30am – 9::00am       Registration and Coffee

9:00am – 9:15am        Introductions and ice breaker

9:15am – 9:30am        Opening

9:30am – 10:30am      Lightning round and Q & A
- Pat Coogan, Project Manager, Dartmouth College - 
Laying the groundwork for campus wide LMS transition

- Sherri Drisdelle, Director in Information Technology Services, Brandeis University -
Moving Graduate School Admissions from PeopleSoft to Slate 

- Robert Baird, Audio-Visual Technologist, Rhode Island School of Design -
Campus wide deployment of Web Checkout system upgrade

- Carol Thomas, Vice President for IT, New England College -
Transitioning residence halls to an outside vendor for wireless networking services

10:30am – 10:45am    Break

10:45am – 11:30am    Tech change readiness assessment
Examine technological and organizational indicators related to the likelihood of adoption

11:30am – 12:30pm    Lunch

12:30pm – 1:00pm      Change readiness planning-Stakeholders
Who will your change impact and how?  Time spent here pays dividends later.   This perspective informs decisions and strategies moving forward.

1:00pm - 1:25pm          Change readiness planning-Human Reactions to Change 
System and process changes require people to change, too.  Let’s take a closer look at the human “Change Curve” and what this means for your projects.

1:25pm – 1:35pm        Break

1:35pm – 2:05pm        Change readiness planning
One size doesn’t fit all.  We’ll identify the training and support needs and resources required to assist different stakeholder groups to mitigate the impact of change and maximize adoption.
    

2:05pm – 2:50pm        Managing resistance to change
Discuss the reasons why people resist change and identify ways to help your community adapt to change.

2:50pm – 3:00pm        Next steps, wrap up

3:00pm   End