Speaker: Eric Emet

Serving in my current position, as the Director of both Retention, and Campus Recreation and Athletics, I’ve been given me the opportunity to be immersed in my work’s mission; to get more students to graduation, and in the process, keep them active. It is my fifth position with the College over the previous 8 years. My roles at Goodwin have primarily been in operations and management; starting in Continuing Ed, moving to Enrollment Services, then to Financial Aid, and finally, to Career Services.

I received my bachelor’s degree in International Business, with a minor in Economics. My affinity for analytics can be traced way back to my youth, when, while lying in bed, I would calculate the batting averages of my beloved Los Angeles Dodgers players, while listing to them on the radio; using the dimly lit bedroom ceiling as my imaginary “smart board”. I would reconcile my research with the next day’s afternoon newspaper’s box score, immediately after school.

My formal statistical training can be credited to my college baseball coach at American International; and oh yeah, genetics. I was recruited as a catcher while a senior in high school, but when I arrived on campus, was 4 ¾ inches taller than the last time they saw me. During freshman physicals, the coach took me aside, handed me a clipboard, and asked, “When was the last time you pitched?” I got in 5 games that season, but tracked every pitch thrown that spring. The latter data providing me the material needed to build a scouting binder for every player and team in our conference. As an 18 year old, I realized the importance of slowing down to speed up, and the value of analytics.

To this day, and in each role I’ve had with the College, I collect and measure data, continuously striving to identify peak efficiencies, all the while, looking for trends. My Goodwin resume includes:
- Creating the Admissions Reservation Center; the College’s call-center
- Developing the dashboard for the Presidential Daily Report; identifying patterns and trends over a 3 year cycle
- Creating a rubric to manage the daily work flow for the Financial Aid department
- Creating the NEST, the Navigators Early Support Team; a support group used as a liaison between faculty and the Colleges core services

Speaker: Mark Fazioli

Dr. Mark Fazioli serves as Director of Online Studies and Associate Professor of Technology for Goodwin College. Before coming to Goodwin College, Dr. Fazioli served as the Director of Instructional Design and the Academic Program Manager for the Instructional Design & Technology Masters’ Concentration for Post University. Other academic posts include the Connecticut Distance Learning Consortium, University of South Florida, University of Hartford and Northwestern Community College as well as consulted for small academic institutions and school's districts in online education and instructional technology integration.

Dr. Fazioli holds a Ph.D. in Education-Instructional Design for Online Learning from Capella University. He received his master's degree in Instructional Media & Technology from Southern  Connecticut State University and his undergraduate degree from Charter Oak State College in Multimedia and Web Technology.

Speaker: Andrea Milligan

Andrea Milligan is the Director of Instructional Technology and Design at North Shore Community College. Before coming to North Shore Community College, Andrea was the Director of Academic Technology at from Framingham State University, where she worked for over twelve years. Andrea has over ten years of practical and theoretical experience in promoting and facilitating the use of technology as an integral part of the total academic experience; helping faculty in the design and development of Web-enhanced, hybrid and online courses; providing professional development opportunities to faculty in using technology effectively in the teaching and learning environment; assisting and supporting faculty and students in the use of academic technology tools; and maintaining an awareness of the latest instructional technologies and emerging technologies that might have an impact on the teaching and learning environment.