7:30am – 9:00am Registration and Coffee

9:00am – 9:40am Identifying Events and Patterns in Your IT Challenges Using Systems Thinking
Speaker: Tes Cotter Zakrzewski, Ed.D, Learning Innovation & Technology Director, Wentworth Institute of Technology

Organizations are living systems that share certain characteristics, principles, and components that render the whole greater than the sum of its parts. Leverage a level of analysis framework and problem analysis toolkit to look beyond events to find patterns in your IT challenges.

9:40am – 9:50am Micro Consulting Launch

9:50am – 10:10am IT Challenges -- Micro Consult Round 1

10:10am – 10:30am IT Challenges -- Micro Consult Round 2

10:30am - 10:45am Break

10:45am – 11:30am Road Map Development

11:30am – 12:30pm Lunch

12:30pm – 1:10pm Finding Higher Leverage Actions to Solve Organizational Challenges Using Systems Thinking
Speaker: Tes Cotter Zakrzewski, Ed.D, Learning Innovation & Technology Director, Wentworth Institute of Technology

Change the way you think and talk about complex problems to unearth the interrelationships and dynamic complexity through the circular language of systems thinking. Analyze your IT challenge patterns using common system dynamics to find potential actions that can produce longer-term organizational solutions. Consider how reflexive cycles can help you to anticipate possible outcomes, make course corrections as situations unfold, and reflect on past action to harvest lessons learned.

1:10pm – 1:30pm Organizational Challenges -- Micro Consult Round 3

1:30pm – 1:50pm Organizational Challenges -- Micro Consult Round 4

1:50pm – 2:00pm Break

2:00pm – 2:45pm Road Map Development

2:45pm – 3:15pm Discoveries and Destinations

3:15pm End