Meetings Stub Page [mx-stub]
Process Mapping for Improvement
Process Mapping for Improvement
Where: Four Points Sheraton Hotel and Conference Center
1125 Boston Providence Turnpike
Norwood, Massachusetts
When: Friday, June 6, 2014
9:00 am - 3:00 pm
Note: Registration starts at 7:30am
Workshop Organizer: Marie DiRuzza of Worcester Polytechnic Institute
Registration Fee:
NERCOMP Member: $130
Non Member $260
Event Overview
There is nothing more frustrating in business than a process that doesn’t work, is cumbersome or adds more overhead than value. Process mapping can be a wonderful tool to promote effectiveness and efficiency. Having documented process maps can add clarity not only about the process but about individual roles within the process. It also helps to identify opportunities to remove inefficiencies, facilitate workflow, or identify touch-points to customers, business units or technologies that support the process.
In this session, participants will be introduced to process mapping concepts and begin to create and use process maps to document activities, facilitate problem-solving, identify pain points, and recognize improvement opportunities.
Participants will also learn about facilitation techniques such as harnessing group energy through ‘hands-on’ experience combined with instruction – enabling them to apply these techniques within their organizations to make an immediate impact.
Objectives:
• Experience how to map major and detailed steps of a process
• Understand how to illustrate the flow of work and information through an organization and a physical space
Registration Cancellation Policy:
By clicking on the "Order Now" button, you are indicating a commitment to attend and will be held responsible for the registration fee. Your fee can be refunded if you notify us of a cancellation at least 8 days prior to the event via email to nercomp@nercomp.org.
Event Disclaimer:
NERCOMP reserves the right to use any photographs or other mechanical recordings taken at NERCOMP events in promotional materials. No mechanical recordings of any kind may be used at NERCOMP events without the prior written consent of NERCOMP organizers and presenters. The views and opinions expressed at NERCOMP events do not necessarily reflect those of NERCOMP, nor does NERCOMP make any representation regarding the information presented at NERCOMP events.