Pat Coogan

Pat Coogan is the Change Management Lead for the Faculty Information System project at Princeton University, sponsored by the Office of the Dean of Faculty. Her primary responsibilities include change readiness planning for this new system, including managing stakeholder communications, transition
planning, and support. She has held project management roles at the College of the Holy Cross, Dartmouth College, and the University System of NH, where she was also adjunct faculty in management. She earned a BA from the University of Massachusetts Amherst, an MS from Syracuse University, and an MBA from Boston College. She has completed ITIL Foundations Certification.

Monica Milano

Monica Milano is a Lead Business Solutions Analyst with Princeton University’s Project and Technology Consulting Office (PATCO), where she contributes to cross-functional technology assessment and implementation initiatives and provides process consulting support to various Princeton departments. In
addition, Monica teaches process mapping and process improvement classes for Princeton staff. Prior to joining PATCO in 2022, Monica was a senior analyst in HR information systems both at Princeton and in the clinical research space. She holds a master’s degree from Rutgers University as well as PMI’s
Professional in Business Analysis certification.

Greg Myers

Greg Myers is a Lead Business Solutions Analyst at Princeton University. He has been a member of the Project and Technology Consulting Office since 2018, bringing with him more than 15 years of experience as a process improvement consultant. He has enjoyed helping Fortune 500 clients generate
pragmatic solutions and high-impact results. In addition to being a PMI Professional in Business Analysis and a Six Sigma Green Belt, his capabilities include strategic alignment, enterprise modeling, and organizational transformation. Greg has an MSIS in Information Management from Stevens Institute of
Technology, as well as a BA in Applied Mathematics from William Paterson University.
 

Susan Zaslaw

Susan Zaslaw is a Strategic IT Consulting Manager in the Office of Information Technology at Princeton University. In this role, she advises campus departments on the strategic and effective use of technology to achieve their business objectives. She leads departmental IT assessments and strategic IT planning efforts, oversees business case development and project management for strategic projects, facilitates technology-enabled process improvement initiatives, and delivers methodologies, tools and training on project management and organizational change management. She also supervises a team of project managers who lead strategic IT projects.

Prior to Princeton, Susan was the Director of the IT Project and Portfolio Management Office (PPMO) at Dartmouth College in New Hampshire, where she worked for 24 years. She received her PMI-PMP certification in 2011, became a Certified Scrum Master in 2017, and earned a PMI-PBA certification in
2019. She also holds ITIL certifications in Service Management and Release Control and Validation, and is a Prosci Certified Change Management Practitioner. She earned her BA in Liberal Studies from Norwich University, with an emphasis in Business and Management.