Student Employees: Motivate, Train and Build Your Team

Katie Babula
Katie has worked for the University of Rhode Island since 2009, starting first as an Undergraduate student worker and continuing on through a Graduate position to being hired as a Full-Time Employee in 2013. Beginning as the campus AV event support coordinator Katie has played key roles in over 200 university events including; major conferences, stage performances, as well as being a member of the leadership team for the organization the URI Commencement Exercises.

For the past three years, Katie has been directly supervising the 40 student employee group of Classroom Media Assistance. The group maintains the AV equipment of over 100 classroom spaces, provides trainings to faculty and staff, as well as conduct systems troubleshooting, repairs, and upgrades. In the three years under her guidance, the organization saw a marked increase in student competency skills, professionalism, and all around work effort. During her leadership, Katie has enacted beneficial Organizational policies and measures for consistent student employee training which has helped contribute to the Classroom Media Assistance group being recognized as the most efficient team in ITS by upper management. 

Gena Burke 
Gena is the manager of Brown University’s IT Service Center.  She is responsible for the day to day operations of the department which includes the Computing and Accounts team as well as Brown’s popular AV Loaner program. Her team includes seven professional staff and over forty student employees. She is the Brown University service owner for Zoom conferencing. Gena is passionate about mentoring the student staff and providing high level customer support to all members of the Brown community and was recently the recipient of an Excellence Award in Leadership from the University in recognition of this work.

Giovanna Roz Gastaldi
Giovi Roz manages Instructional Media and Production at Brown University CIS. She leads four staff and a team of fifteen student workers. She also manages a group of external staff on contract who complement Media Services staff and students during busy times. She is responsible for campus live streaming, media platforms and media delivery. Her main interests are in teaching and learning and in digital humanities. She is a member of the Steering Committee for Brown’s closed-captioning system and has experience in multi-lingual closed captioning. She is the recipient of the 2018 SEAS (Student and Employee Accessibility Services) Facilitator Award.

Katrina Schell 
Katrina is the Access Services Librarian at Hamilton College and holds an MSLIS from Syracuse University. A reformer by nature, she enjoys finding ways to improve library frontline services that also encourage her employees’ investment in their work. Katrina took over student supervision in Fall 2011, making her first student hires the following semester and promptly shaking up the entire structure of her student workforce the year after that. More recently, she took on supervision of the circulation staff. In addition to supervising library circulation, Katrina co-chairs an ad-hoc committee of all student managers with the college’s Library and Information Technology Services (LITS) organization and works to maintain equitable hiring practices across LITS. When she isn’t at work (and sometimes when she is) she enjoys spending time with her little guy, teaching him to love the library as much as she does.