Speaker: Jeremy Anderson

Jeremy Anderson is the Manager of Academic Computing at American International College. In this role he provides leadership in the areas of academic technology, technology-mediated pedagogy, and online and blended learning. He is responsible for the implementation and support of the learning management and assessment management systems; standardization and continuous improvement of classroom technology; and administration of campus media services.


Speaker: Bill Burnes

Bill Burnes is the Technical Support Manager at the CT Distance Learning Consortium. He oversees the day-to-day operations of the Technical Support division of the CTDLC Support Center. His team (primarily student workers) provides remote support for various Learning Management Systems and web-based applications. Among Bill's responsibilities are the onboarding, training and retention of the tech support team, acting as the point of contact between client representatives and the Support Center, and ensuring that the team provides quality customer service with a "smile in their voice".


Speaker: Kellie Campbell

Since 2008, Kellie Campbell has managed the language center and its staff of eighteen students at Saint Michael's College. She now oversees all specialized labs and services, including the full time staff and 50+ students that support these spaces. As Assistant Director, she works closely with her team and key players on campus to research, pilot and manage projects related to infrastructure needs and emerging technologies. Currently, Kellie is working on projects around implementing open and online content/resources into teaching and learning, along with mobile technologies. These tools help with “flipping” courses, bringing new aspects and opportunities to the classroom and residential experience.


Speaker: Shauncey Coleman

Shauncey is a second year graduate student who has worked at the technology center at QU for three years. In her current position as the STAR program coordinator, Shauncey works with the program manager to assist in interviewing and hiring student employees, designing and assisting in STAR training program, creating and publishing weekly schedules, providing oversight and guidance and acting as a resource for all STAR employees.


Speaker: Les Cropley

Les Cropley is the Support Center Manager at the Connecticut Distance Learning Consortium (CTDLC). Les has been managing support centers for the last 20 years. His experience includes managing support centers of various sizes from 10 employees to 250 employees. His background is of support centers have many backgrounds, from the banking industries, optical and sign printing industry to higher education.
Les is responsible for managing a student worker support center to assist college students with financial aid services at multiple colleges. Les is also responsible for continuing training with the technical support and financial aid support centers. Les receives his B.S. degree in December in Management and Leadership with a Minor in Business Administration.


Speaker: Stephanie Javarauckas

Stephanie is a junior at Quinnipiac University, located in Hamden, Connecticut. Stephanie has been working at her Technology Center since Fall of 2014 and started as a Supervisor in January of 2015. When she is not working, she is pursuing a double degree in both Legal Studies and Women Studies. She is planning on attending law school immediately following her undergraduate tenure, where she will study criminal law and women's advocacy.


Speaker: Erik Lightbody

Erik Lightbody is the Assistant Director of Technical Services at Saint Michael's College in Colchester Vermont. He manages a staff of 20 student workers and two full time Technical Specialists, providing 1st and 2nd level support for faculty, students, and staff. He is also the primary administrator for our Macintosh infrastructure and our Network Access Control system. In his free time, he conducts workshops and one-on-one trainings on a wide range of subjects, from Malware prevention to utilizing iPads in the classroom. 


Speaker: Bill Murphy

Bill is the Technology Center Manager at Quinnipiac University. He is responsible for the daily operation and management of the Technology Centers on all 3 of Quinnipiac University’s Campuses. He is also responsible for the operation and management of the student worker program and classroom and event A/V. Bill has his undergraduate and graduate degrees from Quinnipiac University. Bill was a student worker himself when he was working on his undergraduate degree and was hired fulltime in 2007. He has a unique perspective on the student worker program and loves working with the student workers.