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Transforming the Student Experience (2022-23)

Building Better Services with User Research

User research and other UX activities are vitally important to the success of tech companies. So why don't we utilize them more in higher ed? UX activities that are very approachable, regardless of your staffing or budget. In this session, we'll gain practical experience with activities such as persona design, journey mapping, and user testing that you'll be able to bring back to your institution.

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